Senior Product Designer (LatAm)

About the company

Homeward operates a hybrid rural healthcare platform combining mobile clinics, in-home visits, virtual care, cellular remote monitoring, and multidisciplinary teams to coordinate care for Medicare-eligible beneficiaries with health systems.

About this role

<div class="content-intro"><h3>About Homeward</h3> <p>Homeward takes the “what ifs” out of homebuying by creating financial products that give buyers and sellers certainty and convenience.&nbsp;We’re a fast-paced, remote-first real estate startup that partners with real estate agents to offer innovative products and services, helping clients buy with cash, sell with certainty, and time their move, regardless of the market.</p> <p>Founder and CEO Tim Heyl, owner of one of the fastest-growing agent teams in the country, started Homeward in 2018 to fix the antiquated and broken real estate process. Today, we offer bundled cash offers, mortgage, and title services in 13 states, enabling buyers and sellers to move with certainty and convenience.</p> <p>We’re a fully remote company with a diverse team spread across several countries - Grounded in three core values: The Golden Rule, One Team One Dream, and Calm Focus. <a href="https://www.homeward.com/about-us">Hear from our employees about what our values mean to them</a>.</p></div><h4>About The Opportunity</h4> <p>We're seeking a Senior Product Designer to join us in delivering on our mission of building a simpler, more streamlined and customer-centric home buying and selling experience.&nbsp;</p> <p>This role is ideal for a designer who enjoys solving complex problems, collaborating closely with cross-functional teams, and making a meaningful impact in a fast-paced environment. You'll work directly with Product Managers and Engineers to improve and expand the tools that power Homeward's home buying and selling experience.</p> <p>In this role, you'll help shape product experiences across a variety of internal and customer-facing applications while contributing to the evolution of our design practices and systems.</p> <p>This position is not eligible for visa sponsorship.</p> <p><strong>Note: Due to current team needs, we are only accepting applicants based in Latin America</strong></p> <p>&nbsp;</p> <h4>In This Role, You Will:</h4> <ul> <li>Collaborate closely with Product Managers and Engineers to design thoughtful, intuitive product experiences.</li> <li>Make a big impact on a small team building Homeward’s digital product experience.</li> <li>Manage feature roll-outs end-to-end. Conduct research interviews and create wireframes and mockups for engineering then help test, release, and continually improve the final experience.</li> <li>Support re-building our design system that includes fonts, colors, and components, to ensure a consistent user experience across our apps</li> <li>Seek feedback and coordinated launch efforts with every segment of the organization from Sales to Operations to Finance</li> <li>Analyze what competitors are doing in the space to differentiate and distinguish our experience.</li> </ul> <h4>What You'll Bring:</h4> <ul> <li>You have 5+ years product design experience, ideally in a high-performance startup or technology company.&nbsp;</li> <li>You’ve designed, launched and iterated on multiple responsive web apps and features, and have a portfolio to share with our team.</li> <li>Proficiency with Figma and modern design and prototyping tools.</li> <li>Experience conducting user interviews, user experience tests, and survey research</li> <li>Strong qualitative and quantitative analysis skills</li> <li>A strong outcomes-focused mentality and drive</li> <li>Great organizational skill</li> <li>Enthusiasm about helping beyond the bounds of your day-to-day role</li> <li>A high degree of flexibility and coachability</li> <li>Strong written and verbal English communication skills</li> <li>Comfort working independently while also seeking feedback and partnership from teammates.</li> <li>You’re able to ship quickly and adjust your process to fit the needs of an early stage startup. You create high-quality designs in short cycle times. You value shipping a good solution now over a great solution several weeks from now. At this stage of our company, we need to get our designs in front of customers so we can rapidly iterate on it.&nbsp;</li> <li>You’re interested in improving the complex, emotional process of buying and selling a home and making it the exciting milestone in people’s lives that it deserves to be.</li> </ul> <h4>Nice-to-haves:</h4> <ul> <li>Experience working with Salesforce or other enterprise platforms.</li> <li>Experience in real estate, proptech, fintech, lending, mortgage, or other regulated industries.</li> <li>Experience contributing to or maintaining a design system.</li> <li>Experience working with distributed or international teams.</li> </ul> <h4>Compensation:</h4> <ul> <li>Competitive hourly rate</li> <li>Computer reimbursement</li> </ul><div class="content-conclusion"><h3>Value-Driven Employee Experience</h3> <p><strong>THE GOLDEN RULE</strong>. It’s simple: Treat others the way we want to be treated. Whether we’re dealing with colleagues or customers, we don’t prioritize money or growth over people, and we practice empathy at every opportunity.</p> <p><strong>CALM FOCUS</strong>. We work in tech and build solutions for real estate. Both are fast-paced and stressful industries. But by focusing on the larger objective rather than rushing from one task to the next, we can create solutions our customers love.</p> <p><strong>ONE TEAM, ONE DREAM</strong>. Big problems require big solutions. We look at our customers’ experiences holistically and recognize that solving them requires collaboration across teams and our three affiliate companies — Homeward, Homeward Mortgage and Homeward Title.&nbsp;</p></div>