Business Systems Engineer

About the company

Torq provides an agentic AI-powered cybersecurity platform that automates security operations and alert triage for enterprise SOC teams.

About this role

<div class="content-intro"><p>Skeletons, lasers, tattoo buses — the Torq brand grabs attention like nothing else in cybersecurity. And we're growing like crazy, backed by Series D funding, 200% employee growth, and 300% revenue growth. Fueling Torq's momentum is our game-changing AI SOC platform, backed by a team and culture that makes Torq one of Forbes' Best Startup Employers in America, and a Business Insider 'startup to bet your career on'.</p> <p>Life at Torq is all gas, no brakes. We're a team of relentless, collaborative go-getters pushing the boundaries of what's possible for security automation. Every role is an essential driver of Torq's success as the AI-native autonomous SecOps platform of choice for security teams across the Fortune 500.&nbsp;</p></div><p>Skeletons, lasers, tattoo buses - the Torq brand grabs attention like nothing else in cybersecurity. And we're growing like crazy, backed by Series D funding, 200% employee growth, and 300% revenue growth. Fueling Torq's momentum is our game-changing AI SOC platform, backed by a team and culture that makes Torq one of Forbes' Best Startup Employers in America, and a Business Insider 'startup to bet your career on'.</p> <p>Life at Torq is all gas, no brakes. We're a team of relentless, collaborative go-getters pushing the boundaries of what's possible for security automation. Every role is an essential driver of Torq's success as the AI-native autonomous SecOps platform of choice for security teams across the Fortune 500.</p> <p>We're looking for a <strong>Business Systems Engineer </strong>to join our Transformation &amp; Business Systems team and own the technical backbone of our business systems stack - serving every department in the company. Salesforce is the center of gravity - you can architect on it, develop on it, and administer it - but the role is bigger than one platform: you'll design and ship integrations across the entire ecosystem (Gong, marketing automation, billing/ERP, HR and finance systems, data warehouse, internal tools), master new systems fast, and bring a strong AI muscle to how the stack evolves. Deep in Salesforce, strong across everything, AI-forward by default.</p> <h3><strong>What You’ll Be Doing</strong></h3> <ul> <li>Architect, develop, and administer our Salesforce org - data model, automation (Flows), custom development (Apex, LWC), security, and release management</li> <li>Design and build integrations across the business systems stack - Salesforce, Gong, marketing automation, billing/ERP, HR and finance systems, data warehouse, and internal tools - via REST APIs, webhooks, middleware, and iPaaS platforms</li> <li>Own end-to-end delivery of business systems projects: requirements, solution design, build, testing, deployment, and adoption</li> <li>Keep the stack healthy at hypergrowth - data quality, technical debt management, performance, and governor-limit-aware design - while establishing and documenting integration patterns, coding standards, and admin best practices</li> <li>Translate business requirements from every department - Sales, Marketing, CS, Finance, HR, and IT - into scalable platform solutions</li> <li>Embed AI throughout the business systems stack - AI-assisted data enrichment, call-intelligence workflows on top of Gong, LLM-powered record summarization and hygiene, and AI agents that act on business data - partnering with the AI Automation team to connect it all into company-wide automated workflows and agents</li> <li>Evaluate, adopt, and master new systems as the business grows - you're the person who becomes the expert on any tool we bring in</li> </ul> <h3><strong>The Ideal Candidate</strong></h3> <ul> <li>5+ years of hands-on experience with business systems, with deep Salesforce expertise spanning administration, development, and solution design - you architect on the platform and design the solution, not just build the ticket</li> <li>Strong Salesforce development skills: Apex, Flows, Lightning Web Components, SOQL - plus deep admin fundamentals (security model, data model, release management); Salesforce certifications (Administrator, Platform Developer I/II, Integration Architect) are a plus</li> <li>Proven track record building integrations between systems using REST/SOAP APIs, Platform Events, middleware, or iPaaS (e.g. Workato, Tray.io, MuleSoft) - integration is a core strength, not a side skill</li> <li>Hands-on experience with additional business systems beyond Salesforce - e.g. Gong, HubSpot, NetSuite, Marketo - and a demonstrated ability to master a new platform in weeks, not quarters</li> <li>Strong AI capability: you actively use LLMs and AI tools in systems work (development, data quality, enrichment, automation) and have shipped AI-powered improvements - not just experimented</li> <li>Data-driven and systems-thinker - you see how a field change ripples through reports, integrations, and downstream teams</li> <li>Excellent communicator - able to translate platform complexity into clear narratives for business leaders and cross-functional partners</li> </ul> <p>We build AI for a living, and we encourage candidates to use it to prep, research, and sharpen their best work. But we're hiring humans, not chatbots. We want the real you. Use AI to tighten your resume, prep for interviews, research Torq, and outline ideas for written responses. Show up as yourself for live interviews, final assessments (the voice, logic, and reasoning need to be yours), and anywhere we're evaluating how you think - not how you prompt.</p> <p>Excited about our vision and ready to make an impact as we grow? We'd love to see what you can bring to the team.</p> <p>As an equal opportunity employer, we are committed to a team defined and empowered by diversity. We consider qualified applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</p> <p>&nbsp;</p><div class="content-conclusion">