Wireless Logic provides a secure, scalable IoT connectivity and device management platform across networks and geographies, supporting supply‑chain simplification and sector use cases such as smart grids and micro‑mobility.
<h3><strong>What we’re all about:</strong></h3> <p>Any company can tell you about how they are a multi award winning, market leading business and yes, we are both of those things in the world of IoT connectivity! But we’re more than that. 🌍✨ Our mission? To make IoT management a breeze for any device, anywhere. With over <strong>10 million IoT subscriptions</strong> active in <strong>165 countries</strong> and direct partnerships with <strong>50 mobile networks</strong>, we connect you to more than <strong>750 networks</strong> worldwide, delivering unmatched value across the IoT connectivity chain.</p> <p><strong>Innovation is in our DNA</strong>, and we have an insatiable hunger to ‘wow’! 🚀 While we may not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our expertise spans across various sectors, including industry, agriculture, healthcare, security, transport, utilities, and smart cities.</p> <h3><strong>IoT… a fancy acronym or a secret code?</strong></h3> <p>The <strong>Internet of Things (IoT)</strong> is like the magical glue that keeps the world connected! 🌐✨ From ordering your favourite takeaway to the ANPR technology that helps you find a parking spot, IoT is everywhere—even if you don’t realize it. At <strong>Wireless Logic</strong>, we provide cutting-edge connectivity solutions and technologies to ensure a vast array of devices stay seamlessly connected.</p> <h2 data-local-id="af4c9d0edd5f" data-renderer-start-pos="1"><strong data-renderer-mark="true">Technical Support Engineer – Com4</strong></h2> <h3 data-local-id="c56a1cc2ce0a" data-renderer-start-pos="29"><strong data-renderer-mark="true">About Us</strong></h3> <p data-renderer-start-pos="39" data-local-id="d5940764f8d0">Com4 is a leading global service provider in the Internet of Things (IoT), also known as “Machine to Machine” (M2M). We offer mobile data subscriptions tailored to our customers' applications in their connected devices and equipment. This connectivity enables innovative solutions across many sectors, such as energy, security, transport, and welfare technologies.</p> <p data-renderer-start-pos="405" data-local-id="46985b0e9faf">Com4 is a significant player in the Norwegian telecom market, with a 50% market share in the IoT segment. Through roaming agreements, we offer IoT communication on 2G/3G/4G/5G across 700 networks globally. As a Mobile Virtual Network Operator (MVNO), Com4 has its own mobile core network and a portfolio of Business Support Systems (BSS) and Operational Support Systems (OSS).</p> <h3 data-local-id="8a6283c9e01e" data-renderer-start-pos="1591"><strong data-renderer-mark="true">About the Role</strong></h3> <p>Com4 delivers B2B connectivity, that is to companies that sell “connected devices” and belonging services to their customers / end users. Our customers provides its services in many industries, such as reading of electricity meters, payment terminals, handling of EV/electric car chargers, security cameras, agricultural technology and more. We support our customers with hardware, SIM cards and mobile data subscription with coverage both in Norway, Europe and globally. We offer also satellite coverage and fixed wireless broadband (FWA). We help customers to manage their subscriptions in one own customer portal (Connectivity Management Platform, CMP) both via user interface and API. <br><br>Responsibility - and work tasks :</p> <ul> <li>Respond to B2B support inquiries.</li> <li>Cover 1st and 2nd line support (primarily 2nd line tasks)</li> <li>Collaboration with both technical 3rd line and with the sales organization</li> <li>Logistics and organization in the form of handling of orders, shipments and warehouse management of SIM cards, routers and hardware</li> <li>Some delivery in the form of putting up systems and few the customer in progress at needs.</li> <li>Assist customers and delivery with setup and use of the customer portal (CMP).</li> <li>You must communicate well on both Norwegian and English – spoken and in writing .</li> </ul> <p data-renderer-start-pos="2250" data-local-id="bf6263d12fcc">We will consider both senior candidates with extensive experience and juniors with shorter experience, and can adapt tasks and responsibilities in line with the candidate's profile.</p> <p data-renderer-start-pos="2433" data-local-id="193ef13b2a01">We are looking for someone who is solution-oriented and fearless when facing complicated tasks. We value good cooperation and communication skills, while it is also crucial to work independently and proactively within your own field of expertise.</p> <h3 data-local-id="2137fdf7d0b1" data-renderer-start-pos="4023"><strong data-renderer-mark="true">We Offer</strong></h3> <p data-renderer-start-pos="4033" data-local-id="2dac28e68282">Com4 is a highly attractive workplace. We have a flexible and growth-oriented entrepreneurial culture, while offering security and competitive terms. We have an excellent working environment—here you will find pleasant and competent colleagues in a team that helps each other and works together as one. We place great emphasis on the social aspect, including regular events and celebration of successes with company trips, etc. We offer state-of-the-art premises in the tech hub that has emerged at Løren/Hasle-Linje. We expect independence and commitment from you, and in return offer flexibility regarding home office and the choice of work tools that suit you.</p> <h3 data-local-id="094912ded328" data-renderer-start-pos="4698"><strong data-renderer-mark="true">About the Employer</strong></h3> <p data-renderer-start-pos="4718" data-local-id="0ebfc81dbcf1">Com4 is a mobile operator offering communication services for the growth market of the Internet of Things (Io