Arize AI provides an ML observability platform that monitors, explains, and troubleshoots production models, offering embeddings inspection, bias tracing, drift detection, real-time analytics, and human/multi-model review.
<div class="content-intro"><h3>About Arize</h3> <p>AI is rapidly transforming the world. As generative AI reshapes industries, teams need powerful ways to monitor, troubleshoot, and optimize their AI systems. That’s where we come in. <strong data-stringify-type="bold">Arize AI is the leading AI & Agent Engineering observability and evaluation platform</strong>, empowering AI engineers to ship high-performing, reliable agents and applications. From first prototype to production scale, Arize AX unifies build, test, and run in a single workspace—so teams can ship faster with confidence.</p> <p>We’re a <strong data-stringify-type="bold">Series C</strong> company backed by top-tier investors,<strong data-stringify-type="bold"> </strong>with<strong data-stringify-type="bold"> over $135M in funding</strong> and a rapidly growing customer base of <strong data-stringify-type="bold">150+ leading enterprises and Fortune 500 companies. </strong>Customers like <a class="c-link" href="http://booking.com/" target="_blank" data-stringify-link="http://Booking.com" data-sk="tooltip_parent">Booking.com</a>, Uber, Siemens, and PepsiCo leverage Arize to deliver AI that works.</p></div><h2><strong>About the role</strong></h2> <p>We’re looking for a Technical Product Marketing Manager to own how developers discover, adopt, and grow with Phoenix and the broader Arize developer ecosystem.</p> <p>Phoenix is often the first touchpoint developers have with Arize. This role owns that experience end-to-end — from discovery to first use to sustained adoption and growth. You’ll help shape the product experience, remove friction, and expand Phoenix’s reach, usage, and developer mindshare.</p> <p>This role sits at the intersection of product marketing, developer experience, and open-source growth. You’ll combine technical fluency, strong narrative instincts, and a bias to ship to drive measurable improvements in developer activation, engagement, and expansion.</p> <h2><strong>What you’ll do</strong></h2> <h3><strong>Own the developer growth motion</strong></h3> <ul> <li>Define and own key metrics across the developer journey: awareness, adoption, activation, engagement, and qualified conversion signals from Phoenix into AX where relevant</li> <li>Identify friction across the OSS, cloud, and self-serve experience, and partner with product to improve it</li> <li>Develop hypotheses and run experiments to improve onboarding, activation, engagement, and expansion</li> </ul> <h3><strong>Narrative & positioning</strong></h3> <ul> <li>Own messaging and positioning for Phoenix and self-serve AX</li> <li>Clarify Phoenix’s role in the AI evaluation, observability, and agent development ecosystem</li> <li>Help articulate how Phoenix and Arize AX fit together for different audiences and stages of adoption</li> <li>Support launch coordination for major Phoenix releases</li> </ul> <h3><strong>Developer journey & content</strong></h3> <ul> <li>Build technical content that supports key moments in the developer journey (first use, activation, production readiness)</li> <li>Create and improve onboarding and activation flows across OSS, cloud, and self-serve experiences</li> <li>Develop guides that show how Phoenix is used in real-world workflows, and how teams can extend those workflows into AX when needed</li> <li>Write from hands-on product usage and real technical understanding. </li> </ul> <h3><strong>Community & ecosystem</strong></h3> <ul> <li>Engage with the Phoenix and broader AI developer community to understand needs and surface insights</li> <li>Partner with DevRel on amplification and community engagement</li> <li>Identify which channels and communities are worth investing in, and help shape Arize’s developer community strategy</li> <li>Identify opportunities to grow Phoenix’s reach and mindshare</li> </ul> <h3><strong>AI-Native Execution</strong></h3> <ul> <li>Use AI-native workflows to monitor ecosystem signals, synthesize feedback, and ship quickly</li> <li>Dogfood Arize products in your own workflows and write from direct experience</li> <li>Operate with a strong bias toward iteration, experimentation, and measurable outcomes</li> </ul> <h2><strong>What we're looking for</strong></h2> <ul> <li>3-5 years in developer marketing, product marketing, developer relations, or a technical/product role with strong go-to-market instincts</li> <li>Comfortable reading and working with code, APIs, and developer tools</li> <li>Strong technical writing skills</li> <li>Experience with AI/ML tooling, observability, or developer workflows</li> <li>Comfortable using AI tools as part of daily workflows</li> <li>Hands-on executor who ships fast</li> <li>SF-based</li> </ul> <h2><strong>Bonus points</strong></h2> <ul> <li>Experience with OSS go-to-market or PLG</li> <li>Existing relationships in the SF AI community</li> <li>Personal following in AI/ML</li> </ul> <p>Pay Range $140,000-$175,000 depending on experience</p><div class="content-conclusion"><h3>More About Arize</h3> <p>Arize’s mission is to make the world’s AI work—and work for people.<br>Our founders came together through a shared frustration: while investments in AI are growing rapidly across every industry, organizations face a critical challenge—understanding whether AI is performing and how to improve it at scale.</p> <p>Learn more about what we're doing here:</p> <p><a href="https://techcrunch.com/2025/02/20/arize-ai-hopes-it-has-first-mover-advantage-in-ai-observability/">https://techcrunch.com/2025/02/20/arize-ai-hopes-it-has-first-mover-advantage-in-ai-observability/</a></p> <p><a href="https://arize.com/blog/arize-ai-raises-70m-series-c-to-build-the-gold-standard-for-ai-evaluation-observability/">https://arize.com/blog/arize-ai-raises-70m-series-c-to-build-the-gold-standard-for-ai-evaluation-observability/</a></p> <p><strong>Diversity & Inclusion @ Arize</strong></p> <p>Our company's mission is to make AI work and mak