Scribe provides AI-powered workflow capture and optimization tools that automatically document and analyze enterprise processes to identify high-ROI automation opportunities.
ABOUT SCRIBE Scribe is where exceptional people come to do the best work of their careers. More than 94% of the Fortune 500 use Scribe to own their specialized intelligence: the unique way their teams work, decide, and get things done. Our Specialized Intelligence platform automatically captures how work happens and turns it into a living asset that helps people and AI agents do their best work. We're growing fast, since our founding in 2019, we've grown to 7 million users across 600,000 businesses. Based in San Francisco, we've been named a LinkedIn Top Startup, are valued at over $1 billion, and are backed by leading investors. Join us in our mission to transform how people do work. 📌 ABOUT THE ROLE We're hiring a Staff Engineer to define and own the technical foundation of how Scribe monetizes: pricing infrastructure, entitlements, provisioning, customer and org hierarchy, packaging, and the revenue operations systems that tie it all together. You'll set technical direction for infrastructure serving 5M+ users and 600K+ organizations, anchor the billing engineering team, and co-own monetization strategy from an engineering standpoint as Scribe's pricing model evolves from seat-based subscriptions toward hybrid contracts. 🛠️ WHAT YOU'LL DO - Own the technical vision and long-term architecture of Scribe's monetization platform: billing, pricing infrastructure, entitlements, provisioning, packaging, and customer/org hierarchy - Set the technical standard for the billing engineering team, defining norms and leading high-stakes design decisions - Drive the design of systems that let Scribe launch new pricing models, tiers, and products without re-architecting from scratch - Own the entitlements and access control layer, the boundary between billing state and product access - Define and maintain the infrastructure Finance and Revenue Operations rely on: reconciliation pipelines, audit trails, reporting, and close processes - Shape the technical direction for how self-serve subscriptions, enterprise invoicing, and sales-assisted purchasing coexist at scale - Partner with Finance, Revenue Operations, Sales, and Product leadership to translate business requirements into durable system design 🔍 WHAT WE'RE LOOKING FOR - You have 10+ years of software engineering experience, with deep time in monetization, billing, or revenue-critical systems - You've owned the technical strategy for a monetization platform, not just executed on one someone else designed - You've worked on systems where "incorrect" has a dollar sign attached: revenue pipelines, financial reporting, or billing infrastructure in production - You can reason across the full monetization stack: pricing models, subscription lifecycle, entitlements, provisioning, and financial reporting - You design for evolution, building architecture that absorbs pricing and product changes without a rewrite - You hold strong opinions on correctness, idempotency, and durability, and have navigated real tradeoffs between those properties and latency or product flexibility ✨ NICE TO HAVE - Experience designing entitlements or access control systems at scale - Experience with SaaS financial close processes, revenue recognition, or enterprise invoicing - Experience with multi-product or multi-tier pricing architecture - Exposure to revenue operations tooling (Salesforce CPQ, Rillet, or similar) - Prior experience as a technical anchor in a high-growth SaaS environment 📍 LOCATION Hybrid. Based in San Francisco. We work from the office 3 days per week. 💰 COMPENSATION Salary varies by location. All full-time employees receive equity in Scribe. Final offers depend on experience and scope. 🎁 BENEFITS - Health, dental, and vision insurance for you and your dependents - Flexible paid time off and company holidays - 401(k) - Paid parental leave - Daily catered lunch (SF office) - Commuter benefits - Home office stipend At Scribe, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. Scribe is proud to be an Equal Opportunity Employer.