Super.com is a Toronto-founded savings app that offers a $15 monthly Super+ membership providing hotel discounts, cashback, prescription discounts, cash advances, and credit-building tools.
<div class="content-intro"><p>We are on a mission to pioneer the world’s next era of play. As we grow across Europe and Latin America, we’re building The Playstack - the technology powering the next generation of sports, gaming, and fan experiences. Join us, and help make it the most widely used platform in the world! From operations, to marketing, to product, we are looking for talented people who will shape how millions of customers play, watch, and connect every day.</p></div><h2 class="text-text-100 mt-3 -mb-1 text-[1.375rem] font-bold">Staff Platform Engineer</h2> <p class="font-claude-response-body break-words whitespace-normal"><em>As a <strong>Staff Software Engineer / Staff Platform Engineer</strong>, you'll join our platform area, where we build the foundations every product team relies on to ship quickly and run safely in production. You'll work alongside a team of strong senior engineers, setting technical direction, raising the reliability bar, and helping the whole team sharpen its skills — when they hit a wall, they'll escalate to you.</em></p> <h3 class="text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold">What the role involves</h3> <p class="font-claude-response-body break-words whitespace-normal"><em>Reliability & Operational Excellence</em></p> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Make operational processes — deployments, upgrades, migrations — routine, safe, and reversible</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Lead incident response end-to-end, owning postmortems and turning findings into lasting systemic improvements</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Automate repeated manual work, treating recurring tasks as issues to be resolved rather than accepted</li> </ul> <p class="font-claude-response-body break-words whitespace-normal"><em>Observability Depth</em></p> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Build monitoring and alerting that reflects customer impact, so any engineer can move from "something broke" to "here's why" in minutes</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Own the reliability and efficiency roadmap, identifying the biggest gaps and coordinating fixes across teams</li> </ul> <p class="font-claude-response-body break-words whitespace-normal"><em>Technical Leadership & Culture</em></p> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Set technical direction through design reviews, RFCs, and pairing, raising the bar for strong senior engineers</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Champion rigour and consistency across the platform, ensuring teams understand trade-offs, not just rules</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Run blameless postmortems that surface causes rather than blame, helping the team learn and improve each cycle</li> </ul> <h3 class="text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold">What we are looking for</h3> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Extensive experience in SRE, software, and platform engineering, including operating, debugging, and reasoning about large-scale distributed systems in production</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Proven track record in incident leadership and reliability work, including running complex incidents, writing postmortems, and delivering systemic changes that stick</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Hands-on experience with observability stacks (metrics, logs, traces), including tools such as Prometheus/VictoriaMetrics, Loki, Grafana, and OpenTelemetry, alongside distributed tracing</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Sound judgement to identify when an architecture is unsuitable for a given workload and to define what should replace it</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Strong software engineering skills, ideally in Go, with deep experience in AWS and Kubernetes</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">A mindset that treats repeated manual work as a problem to solve, with automation as second nature</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Ability to act as a technical reference for senior engineers and drive change across teams without formal authority, through design rigour and credibility</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Comfortable operating in ambiguous, high-impact environments, with the ability to plan a year or two ahead for platform needs</li> </ul> <h3 class="text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold">Nice to have</h3> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Experience building or operating a large-scale time-series, logging, or continuous-profiling platform (e.g. VictoriaMetrics, Loki, Pyroscope, or sim