Staff Software Engineer

About this role

<div>At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.<br><br>When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.</div> <h4>&nbsp;</h4> <div> <div> <h3 style="text-align: center;"><strong>Staff Software Engineer - Enrichments EMEA Team</strong></h3> <div><strong>Why We Have This Role</strong></div> <div>&nbsp;</div> <div> <div>Our Enrichments EMEA teams creates and manages critical data services that transform raw inputs into enriched, actionable data powering key business functions and provide customer data observability.&nbsp; We seek a Staff Software Engineer to lead the design and delivery of scalable, reliable, and maintainable systems across Go, Python, Java, and Scala services. This person will drive technical vision, influence multiple teams, and solve complex problems impacting platform architecture and business outcomes. If you get energized by driving technical strategy and mentoring others while working hands-on, this role offers you that opportunity.</div> <div>&nbsp;</div> <strong>How You’ll Find Success</strong> <div> <ul> <li>You proactively lead across teams to define, plan, and deliver ambitious technical initiatives with high business impact.</li> <li>You provide technical vision and set architectural standards that enable long-term scalability and maintainability.</li> <li>You mentor senior engineers, empowering them to grow their careers and take ownership of critical systems.</li> <li>You communicate complex concepts clearly to diverse audiences, including engineering leadership and product partners.</li> <li>You identify systemic issues and drive improvements in reliability, performance, and developer productivity.</li> <li>You balance short-term deliverables with strategic thinking about technical debt and platform evolution.</li> <li>You collaborate effectively across organizational boundaries to align engineering efforts with company goals.</li> </ul> </div> <strong>How You’ll Grow</strong></div> <div> <div> <ul> <li>Expand your leadership scope by influencing multiple teams and shaping company-wide technical direction.</li> <li>Elevate your impact by architecting complex, large-scale distributed systems with multiple technology stacks.</li> <li>Hone your skills leading cross-functional collaborations involving engineering, product, and operations.</li> <li>Deepen expertise in evolving operational excellence initiatives including observability, automation, and incident response.</li> <li>Grow as a mentor and technical advisor, shaping not only code but also engineering culture and processes.</li> </ul> </div> <strong>Things You’ll Do</strong></div> <div> <div> <ul> <li>Drive architecture and design decisions on core enrichment services critical to company data infrastructure.</li> <li>Lead large, cross-team projects from inception through production, removing blockers and managing dependencies.</li> <li>Mentor senior and mid-level engineers, influencing technical growth and increasing team effectiveness.</li> <li>Define technical standards and best practices for multi-language backend development (Go, Python, Java, Scala).</li> <li>Collaborate with product, data science, and platform teams to align technical delivery with strategic goals.</li> <li>Identify and mitigate technical debt and operational risks through proactive system improvements and automation.</li> <li>Influence capacity planning, fault tolerance strategies, and service reliability best practices.</li> </ul> </div> <strong>What We’re Looking For On Your Resume</strong> <div> <ul> <li>Minimum 10 years of relevant professional experience</li> <li>Proven track record delivering large-scale backend systems and driving cross-team engineering efforts.</li> <li>Expertise in designing and implementing reliable, scalable distributed systems using at least two of Go, Python, Java, Scala.</li> <li>Demonstrated leadership in setting technical vision and influencing engineering culture beyond your immediate team.</li> <li>Experience mentoring senior engineers and leading technical discussions across organizations.</li> <li>Strong background with cloud infrastructure, CI/CD pipelines, observability tooling, and automation.</li> <li>History of driving improvements around system reliability, scalability, and operational excellence.</li> </ul> </div> <strong>What You Should Know About This Team</strong></div> <div> <ul> <li>We own data enrichment pipelines that deliver critical insights used by teams across the company.</li> <li>Our teams emphasizes technical craftsmanship, collaboration across languages and domains, and continuous improvement.</li> <li>You’ll join a culture committed to innovation, mentorship, and shared ownership with a strong focus on quality and reliability.</li> <li>We partner closely with product, infrastructure, and data science teams to solve challenging problems at large scale.</li> <li>Opportunities to lead initiatives that influence company technical strategy and operational maturity.</li> </ul> </div> <div>&nbsp;</div> <div><strong>Ou