SuperDial builds HIPAA- and SOC 2 Type 2-compliant voice AI agents that automate healthcare phone workflows—benefits verification, prior authorization, claims follow-up, and credentialing, for billing firms and provider revenue-cycle teams.
SuperDial is hiring a Tech Lead, Software Engineering to help scale the infrastructure and systems behind our AI-driven healthcare products. You’ll play a critical role in designing high-performance backend services, APIs, and platform components that power real-time voice and automation tools used by healthcare providers across the country. About the Role: - Design and implement backend services that support mission-critical workflows for AI-powered healthcare tools. - Build scalable APIs, data pipelines, and infrastructure that ensure high reliability, security, and performance. - Collaborate with cross-functional teams, including product, frontend, and machine learning engineers, to ship end-to-end features. - Lead backend architecture decisions, contribute to system design reviews, and promote best practices in code quality, testing, and monitoring. - Improve developer experience by refining build systems, CI/CD pipelines, and internal tooling. - Help maintain compliance and data integrity across a HIPAA-sensitive stack. About You: - 5+ years of experience in backend software engineering, ideally in high-scale, cloud-native environments. - Strong programming skills in Python. - Deep experience building RESTful or gRPC APIs, and working with microservices architecture. - Hands-on experience deploying and operating backend systems on GCP. - Proficiency in relational and/or NoSQL databases (e.g., Postgres, Redis, DynamoDB). - Comfortable working with containerized environments (Docker, Kubernetes) and infrastructure-as-code tools like Terraform. - Strong systems thinking and a bias for building reliable, maintainable services. Why SuperDial? - Be part of a fast-growing AI startup transforming the healthcare industry. - Own meaningful technical scope and contribute directly to product impact. - Join a mission-driven, collaborative, and ambitious team. - Enjoy competitive salary, equity, and benefits - including health, dental, and vision coverage. About SuperDial SuperDial is redefining AI in healthcare. We specialize in voice and LLM-powered solutions for revenue cycle management — helping clinics and health systems operate faster, smarter, and more efficiently. Backed by top-tier investors, we’re growing quickly and hiring engineers to build the next generation of healthcare infrastructure.