Ravenna provides a Slack-native, AI-powered service desk that centralizes internal support for IT, HR, and business operations, automating ticketing and workflows to streamline employee requests.
ABOUT THE ROLE At Ravenna, we are looking for a Senior Full Stack Engineer with a strong track record of building and operating production systems. You will help design, build, and evolve the core platform that powers our product. This role requires strong engineering fundamentals and the ability to work across the stack. You will build backend services, design APIs, implement product features, and contribute to the architecture of the overall system. We care deeply about maintainable code, reliable systems, and thoughtful engineering decisions. You will work closely with the founders, design, and other engineers to ship high quality product experiences while helping shape the long term architecture of the platform. Engineers on our team take ownership of the systems they build and think carefully about performance, reliability, and scalability. If you enjoy solving complex technical problems, building clean systems, and shipping product quickly, we would love to talk. RESPONSIBILITIES DESIGN AND BUILD PRODUCTION SYSTEMS Architect and implement core platform functionality across both frontend and backend systems. Design APIs, backend services, and data models that support the long term evolution of the product. FULL STACK PRODUCT DEVELOPMENT Build product features using NextJS, React, and Typescript on the frontend and Python with FastAPI on the backend. Take features from idea through implementation, launch, and iteration based on real user feedback. BACKEND SERVICES AND APIS Design and maintain backend services that power the Ravenna platform. Focus on reliability, performance, and maintainability as the system grows. SYSTEM ARCHITECTURE AND TECHNICAL DIRECTION Contribute to the architecture of the platform and help make decisions about system design, infrastructure, and development practices. PERFORMANCE AND RELIABILITY Monitor and improve system performance across the stack. Build systems that are observable, debuggable, and reliable in production environments. CODE QUALITY AND ENGINEERING STANDARDS Write clean, well structured, well tested code. Participate in code reviews and contribute to engineering practices that keep the codebase healthy and maintainable. COLLABORATION AND PRODUCT OWNERSHIP Work closely with product and design to translate ideas into high quality features. Take ownership of systems and ensure they behave well in production. ABOUT YOU STRONG ENGINEERING FUNDAMENTALS You are a strong software engineer first. You have at least five years of experience building production systems and have developed a strong intuition for designing reliable, maintainable software. You think carefully about architecture, data modeling, testing, observability, and operational reliability. FULL STACK EXPERIENCE You are comfortable working across the stack and have experience building both frontend and backend systems. You have strong experience with modern web technologies such as React, NextJS, and Typescript, as well as backend frameworks such as Python and FastAPI. BACKEND AND SYSTEM DESIGN EXPERIENCE You have experience designing APIs, backend services, and data models that support complex product functionality. You understand how to structure systems so they remain maintainable as they grow. PRODUCTION OWNERSHIP You care about how systems behave in production. You think about monitoring, logging, debugging, and reliability when designing and building software. PERFORMANCE AWARENESS You understand how performance affects user experience and system reliability. You have experience diagnosing performance issues and improving system efficiency. PRODUCT MINDSET You enjoy building products and care about delivering features that create real value for users. You are comfortable working in environments where engineers collaborate closely with product and design. CURIOSITY AND CONTINUOUS IMPROVEMENT You stay current with modern engineering tools and practices and enjoy improving systems, processes, and the developer experience. TECHNOLOGIES WE USE - NextJS - React - Typescript - Python - FastAPI - TailwindCSS - Modern monorepo tooling Experience with these technologies is helpful, but strong engineering ability and system design skills matter most. BENEFITS COMPETITIVE SALARY - We believe great people should be compensated well. While we are an early stage company, we offer competitive salaries and aim to pay top of market for exceptional talent. - We are building an ambitious company and know that attracting great people requires strong compensation. MEANINGFUL EQUITY - We hire people who want to help build Ravenna from the ground up. Equity ensures that when the company succeeds, the people who helped build it share in that success. - Early team members have the opportunity to make a real impact on both the product and the future of the company. CHOOSE YOUR SETUP - Great work requires great tools. At Ravenna you can choose the hardware and setup that helps you do your best work. - Most of the team uses high performance Mac laptops, but you have the flexibility to select the tools and environment that fit your workflow. FLEXIBLE TIME OFF - Doing great work requires time to recharge. We offer flexible paid time off so you can take the time you need to rest and stay at your best. - We trust our team to manage their time responsibly while delivering meaningful results.