Solutions Engineer

About the company

ThreatLocker is a cybersecurity company offering a Zero Trust Platform that prevents breaches by allowing only explicitly trusted software and activity across endpoints, networks, and cloud systems.

About this role

<p><strong>COMPANY OVERVIEW</strong></p> <p><span class="ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak">ThreatLocker® is a leader in endpoint protection technologies, providing enterprise-level cybersecurity tools to improve the security of servers and endpoints. The ThreatLocker® platform with Application Allowlisting, Ringfencing™, Storage Control, Elevation Control, Endpoint Network Control, Configuration Management, and Operational Alert solutions are leading the cybersecurity market toward a more secure approach of blocking the exploits of application vulnerabilities.</span></p> <p><strong>POSITION OVERVIEW</strong></p> <p><span style="font-weight: 400;">ThreatLocker’s Solutions Engineers are the technical subject matter experts in supporting clientele through ThreatLocker’s product lifecycle.&nbsp;</span></p> <p><span style="font-weight: 400;">Solutions Engineers are responsible for, but not limited to:</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Supporting Sales department in lead and product demonstration calls</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Managing post-sales cycle to providing technical support to client through audit reviews</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Serve as a technical expert in providing detailed specifications for proposed solutions including time and scope involved</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Assist other department engineers in creating practical demonstrations of proposed solutions and demonstrating them to other members of the team</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Analyze current technologies used within the company to identify and mitigate potential gaps within processes and cycles</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Document and monitor requirements needed to institute proposed updates in relation to customer experience</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work alongside sales teams to successfully monitor progress and implementation of initiatives</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Account for possible project challenges or constraints and proactively seek to manage challenges</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Create and deploy product training webinars</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Attend conferences, trade shows, knowledge sessions as a brand ambassador and presenter</span></li> </ul> <p><strong>REQUIRED QUALIFICATIONS</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Minimum of five years of professional experience in IT solutions&nbsp;</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience within cybersecurity industry, preferred</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Understanding of best practices regarding system security measures</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Advanced understanding of business analysis techniques and processes</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Understanding of sales cycle</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Excellent verbal and written communication</span></li> </ul> <p><strong>WORKING CONDITIONS</strong></p> <p><span style="font-weight: 400;">The duties described below are representative of those encountered while performing the essential functions of this position. If necessary, reasonable accommodation may be requested and will be evaluated for its relationship to the essential functions that must be performed.</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">May require travel to visit company offices and/or property locations.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">While performing duties of this job, would occasionally require to stand, walk, sit, reach with hands and arms, climb or balance, stoop or kneel, talk and hear, and use fingers and hands to feel objects and tools.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Must occasionally lift and/or move up to 25 pounds.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Specific vision abilities required include close vision, distance vision, depth perceptions, and the ability to adjust focus.</span></li> </ul> <p><span style="color: rgb(26, 113, 200);"><strong><em>A background check and drug/substance screening are required after a conditional offer. Employment will proceed only upon receiving clear results from both.</em></strong></span></p> <p><span style="color: rgb(26, 113, 200);"><strong><em>ThreatLocker also conducts randomized drug and substance testing approximately every 60 days, in line with the same screening standards.</em></strong></span></p> <p>&nbsp;</p>