Solutions Architect - Enterprise Networking (Req#1055)

About this role

<hr> <p style="text-align: center;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Overview</strong></span></p> <hr> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="color: rgb(35, 111, 161);"><strong>Candidates MUST BE geographically located in or near Irvine, California, with a willingness to work on-site in our Irvine office two days per week.</strong></span></span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">As a Solutions Architect (Enterprise Networking), you will function as the technical lead for ePlus for targeted, key solution sets. You will be a key contributor in the pre-sales process, assisting the regional sales team in evaluating customers’ needs, and developing solutions from concept to implementation.&nbsp;</span></p> <hr> <p style="text-align: center;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Your Impact</strong></span></p> <hr> <p><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">The essential functions of this position include:</span></p> <ul> <li style="font-size: 10pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Provide technical expertise/credibility to account team on designated focus area</span></li> <li style="font-size: 10pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Conduct customer presentations on ePlus value proposition and technical solution sets for assigned accounts and focus areas&nbsp;</span></li> <li style="font-size: 10pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Assist sales account managers with overall account planning, as it relates to technical aspects of hardware, software, and services opportunity development</span></li> <li style="font-size: 10pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Assist sales account managers with project management for complex presales engagements</span></li> <li style="font-size: 10pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Complete technical sections for RFP/RFI/RFQ responses for assigned accounts</span></li> <li style="font-size: 10pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Assist account teams with collecting customer business and technical requirements and determining ePlus recommended solution(s)&nbsp;</span></li> <li style="font-size: 10pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Develop solution architecture and detailed line-item configurations/bills of material (BOMs)</span></li> <li style="font-size: 10pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Develop proposal and/or presentation of recommended solutions</span></li> <li style="font-size: 10pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Assist with technical scoping/review for Statements of Work (SOWs) for assigned accounts</span></li> <li style="font-size: 10pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Function as liaison to end-user customer technical staff regarding solution and implementation specifics</span></li> <li style="font-size: 10pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Function as a liaison between the sales team and professional services organization to vet solution recommendations and to complete technical portions of the SOW, as appropriate</span></li> <li style="font-size: 10pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Function as technical liaison and ePlus ambassador with field OEM sales and technical teams</span></li> <li style="font-size: 10pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Assist sales management with mentoring of junior sales account managers as it relates to overall opportunity management and technical solution set</span></li> <li style="font-size: 10pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Conduct knowledge transfer with SAT members around solution updates, implementation lessons learned, etc., as relevant</span></li> <li style="font-size: 10pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Assist ePlus sales team in dealing with customer satisfaction issues surrounding technical aspects of a recommended solution &amp; its implementation or deployment, as needed</span></li> <li style="font-size: 10pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Assist in developing customer get-well plan, if applicable</span></li> <li style="font-size: 10pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Assist sales and services management in identifying candidate solution areas for ePlus development or investment</span></li> <li style="font-size: 10pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Complete training, per development plan, and maintain certifications in accordance with focus area</span></li> <li s