Quality Assurance & Support Engineer

About this role

<div style="font-size: 10pt; font-family: 'Tahoma';">(ID: 2026-2534) <p>&nbsp;</p> <br> <p><strong>Axle</strong> is a bioscience and information technology company that offers advancements in translational research, biomedical informatics, and data science applications to research centers and healthcare organizations nationally and abroad. With experts in biomedical science, software engineering, and program management, we focus on developing and applying research tools and techniques to empower decision-making and accelerate research discoveries. We work with some of the top research organizations and facilities in the country including multiple institutes at the National Institutes of Health (NIH).</p> </div> <p>&nbsp;</p> <div style="font-size: 10pt; font-family: 'Tahoma';"> <p><strong>Benefits We Offer:</strong></p> <ul> <li>100% Medical, Dental &amp; Vision Coverage for Employees</li> <li>Paid Time Off and Paid Holidays</li> <li>401K match up to 5%</li> <li>Educational Benefits for Career Growth</li> <li>Employee Referral Bonus</li> <li>Flexible Spending Accounts: <ul> <li>Healthcare (FSA)</li> <li>Parking Reimbursement Account (PRK)</li> <li>Dependent Care Assistant Program (DCAP)</li> <li>Transportation Reimbursement Account (TRN)</li> </ul> </li> </ul> </div> <div class="ck-content" style="font-family: Segoe UI; font-size: 11pt;" data-wrapper="true"> <p style="line-height: 115%; margin: 0in 0in 8pt;"><span style="font-family: 'Tahoma',sans-serif; font-size: 10.0pt;"><strong><span style="line-height: 115%;">Job Summary</span></strong></span></p> <p style="line-height: 115%; margin: 0in 0in 8pt;"><span style="font-family: 'Tahoma',sans-serif; font-size: 10.0pt;"><span style="line-height: 115%;">We are seeking a skilled and detail-oriented </span><strong><span style="line-height: 115%;">Quality Assurance &amp; Support Engineer</span></strong><span style="line-height: 115%;"> to join our team working on a custom Identity Management software, primarily built with Node.js and Angular. In this role, you will own the quality of the product end-to-end: designing and executing automated and manual test strategies, leveraging modern AI-assisted testing approaches, and providing responsive end-user support when needed. The ideal candidate combines a strong testing mindset with a collaborative spirit and a willingness to engage directly with users to resolve issues. Support requests are expected to be infrequent, so the primary focus of this role is on testing and quality assurance.</span></span></p> <p style="line-height: 115%; margin: 0in 0in 8pt;"><span style="font-family: 'Tahoma',sans-serif; font-size: 10.0pt;"><span style="line-height: 115%;">&nbsp;</span></span></p> <p style="line-height: 115%; margin: 0in 0in 8pt;"><span style="font-family: 'Tahoma',sans-serif; font-size: 10.0pt;"><strong><span style="line-height: 115%;">Key Responsibilities</span></strong></span></p> <p style="line-height: 115%; margin: 0in 0in 8pt;"><span style="font-family: 'Tahoma',sans-serif; font-size: 10.0pt;"><span style="line-height: 115%;">&nbsp;</span></span></p> <p style="line-height: 115%; margin: 0in 0in 8pt;"><span style="font-family: 'Tahoma',sans-serif; font-size: 10.0pt;"><strong><span style="line-height: 115%;">1. Automated Testing</span></strong></span></p> <ul style="margin-left: 32px;"> <li class="ck-list-marker-font-size ck-list-marker-font-family" data-list-item-id="ee7c30b5e944ab9e5daca048a9a6d76f5"> <p style="margin: 0; line-height: 115%; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;"><span style="font-family: 'Tahoma',sans-serif; font-size: 10.0pt;"><span style="line-height: 115%;">Design, develop, and maintain automated test suites using Playwright or similar end-to-end testing frameworks, covering UI, API, and integration scenarios.</span></span></p> </li> <li class="ck-list-marker-font-size ck-list-marker-font-family" data-list-item-id="e4f9e9f864edd6f6d35f5d90456cd1708"> <p style="margin: 0; line-height: 115%; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;"><span style="font-family: 'Tahoma',sans-serif; font-size: 10.0pt;"><span style="line-height: 115%;">Write and maintain robust test scripts that are reliable, readable, and easy to extend as the product evolves.</span></span></p> </li> <li class="ck-list-marker-font-size ck-list-marker-font-family" data-list-item-id="ecdfe2bc270417b3336d35283c007af50"> <p style="margin: 0; line-height: 115%; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;"><span style="font-family: 'Tahoma',sans-serif; font-size: 10.0pt;"><span style="line-height: 115%;">Integrate automated test suites into CI/CD pipelines to ensure continuous quality validation on every build.</span></span></p> </li> <li class="ck-list-marker-font-size ck-list-marker-font-family" data-list-item-id="ef04ad067bc9319cc1d439751a86508ea"> <p style="margin: 0; line-height: 115%; margin-bottom: 8pt; margin-right: 0in; margin-top: 0in;"><span style="font-family: 'Tahoma',sans-serif; font-size: 10.0pt;"><span style="line-height: 115%;">Monitor test results, investigate failures, and work with developers to ensure prompt resolution of identified defects.</span></span></p> </li> </ul> <p style="line-height: 115%; margin: 0in 0in 8pt;"><span style="font-family: 'Tahoma',sans-serif; font-size: 10.0pt;"><span style="line-height: 115%;">&nbsp;</span></span></p> <p style="line-height: 115%; margin: 0in 0in 8pt;"><span style="font-family: 'Tahoma',sans-serif; font-size: 10.0pt;"><strong><span style="line-height: 115%;">2. AI-Assisted Testing</span></strong></span></p> <ul style="margin-left: 32px;"> <li class="ck-list-marker-font-size ck-list-marker-font-family" data-list-item-id="e5bb3e6b8abb32a4764414be3b073b083"> <p style="margin: 0; line-height: 115%; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;"><span style="font-family: 'Tahoma',sans-serif; font-size: 10.0pt;"><span style="line-height: 115%;">Apply LLM-driven testing techniques to accelerate test case genera