Super.com is a Toronto-founded savings app that offers a $15 monthly Super+ membership providing hotel discounts, cashback, prescription discounts, cash advances, and credit-building tools.
<div class="content-intro"><p>We are on a mission to pioneer the world’s next era of play. As we grow across Europe and Latin America, we’re building The Playstack - the technology powering the next generation of sports, gaming, and fan experiences. Join us, and help make it the most widely used platform in the world! From operations, to marketing, to product, we are looking for talented people who will shape how millions of customers play, watch, and connect every day.</p></div><p class="font-claude-response-body break-words whitespace-normal">The Gaming Platform team at Super owns the core transaction pipeline that powers every gaming interaction across our ecosystem — from spins and sessions to financial transactions. This platform sits at the heart of our gaming architecture, connecting multiple game providers across jurisdictions. As a Backend Engineer, you will play a key role in building and operating a high-throughput, distributed gaming platform built on Erlang.</p> <p class="font-claude-response-body break-words whitespace-normal"><strong>What the role involves</strong></p> <p class="font-claude-response-body break-words whitespace-normal"><strong>Transaction Pipeline Ownership</strong></p> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Develop, maintain, and optimise internal services powering the gaming ecosystem</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Deliver new features, resolve bugs, and continuously improve performance across Erlang services</li> </ul> <p class="font-claude-response-body break-words whitespace-normal"><strong>Provider Integrations & Configuration</strong></p> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Integrate and manage configurations for multiple game providers</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Support provider migrations and upgrades</li> </ul> <p class="font-claude-response-body break-words whitespace-normal"><strong>Infrastructure & Platform Engineering</strong></p> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Manage and optimise Kubernetes workloads within AWS</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Tune system resources (CPU, memory), Kafka configurations, DynamoDB usage, and DNS setups</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Collaborate with SRE teams on cross-platform reliability and scalability</li> </ul> <p class="font-claude-response-body break-words whitespace-normal"><strong>On-call & Incident Response</strong></p> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Act as an escalation point for production issues</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Investigate and resolve platform incidents, perform root cause analysis, and drive fixes</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Office-hours and out-of-hours on-call is possible</li> </ul> <p class="font-claude-response-body break-words whitespace-normal"><strong>Scalability & Performance</strong></p> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Monitor and scale platform capacity during high-traffic campaigns</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Prevent service degradation and ensure a seamless player experience under load</li> </ul> <p class="font-claude-response-body break-words whitespace-normal"><strong>Cross-team Collaboration</strong></p> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Support internal teams (Engagement, Content Integrations, Integration) with API usage and transaction behaviour</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Enable features such as free spins, bonus rounds, and other gameplay mechanics</li> </ul> <p class="font-claude-response-body break-words whitespace-normal"><strong>Key Projects & Initiatives</strong></p> <p class="font-claude-response-body break-words whitespace-normal">You'll contribute to and shape several high-impact initiatives, including:</p> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Gaming infrastructure improvements and traffic optimisation</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Provider reliability and integration layers</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Platform observability and debugging enhancements</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Grafana enhancements</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">AI-driven developmen