StarRez provides cloud-based software that manages on- and off-campus student housing operations for universities and property managers worldwide.
<div class="content-intro"><p><strong data-stringify-type="bold">About StarRez</strong></p> <p><br>StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators. With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner.</p></div><p><span class="TextRun SCXW205361186 BCX8" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SpellingErrorV2Themed SCXW205361186 BCX8">StarRez</span><span class="NormalTextRun SCXW205361186 BCX8"> operates globally across the USA, UK, Canada, and Australia. The India Center is a pivotal extension of our growth strategy, focusing on building world-class centers of excellence teams while fostering a seamless blend of </span><span class="NormalTextRun SpellingErrorV2Themed SCXW205361186 BCX8">StarRez’s</span><span class="NormalTextRun SCXW205361186 BCX8"> core values with India’s dynamic talent ecosystem.</span></span><span class="TextRun SCXW205361186 BCX8" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW205361186 BCX8"> </span></span><span class="TextRun SCXW205361186 BCX8" lang="EN-IN" data-contrast="auto"><span class="NormalTextRun SCXW205361186 BCX8"> </span></span><span class="EOP SCXW205361186 BCX8" data-ccp-props="{}"> </span></p> <p><span style="font-weight: bold;"><span style="color: #0075db; font-size: 16px;">The Role</span></span><span style="color: #0075db; font-size: 16px;"> </span></p> <p><span style="font-family: Inter, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;">We are looking for a </span><span style="color: rgb(0, 0, 0); font-size: 12pt; font-weight: bold;">Senior Platform Engineer</span><span style="color: rgb(0, 0, 0); font-size: 12pt;"> with a Software Engineering background to join our rapidly growing global team supporting SaaS products. You are an experienced PHP developer with proficiency in DevOps/Infrastructure tooling and expertise in cloud platforms and operations. </span><span style="color: rgb(0, 0, 0); font-size: 12pt;"> </span></span></p> <p><span style="font-family: Inter, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;">In this role, you will apply your Software Engineering experience to enhance system performance and reliability, as well as building internal systems and capabilities that eliminate manual work through automation.</span><span style="color: rgb(0, 0, 0); font-size: 12pt;"> </span></span></p> <p><span style="font-family: Inter, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;">You'll be joining our Platforms teams with globally dispersed Site Reliability and Platform Engineers in a "follow the sun" model to operate our products on a multi-region cloud platform.</span><span style="color: rgb(0, 0, 0); font-size: 12pt;"> </span></span></p> <p><span style="font-weight: bold;"><span style="color: #0075db; font-size: 16px;">What You Will Own</span></span><span style="color: #0075db; font-size: 16px;"> </span></p> <ul> <li><span style="font-family: Inter, sans-serif;"><span style="font-size: 12pt;">Provide technical leadership and mentoring within the team through knowledge sharing sessions, pair programming, code reviews and solution design</span><span style="font-size: 12pt;"> </span></span></li> </ul> <ul> <li><span style="font-family: Inter, sans-serif;"><span style="font-size: 12pt;">Identify and implement solutions to improve platform reliability, including the creation of mitigation strategies and operational playbooks.</span><span style="font-size: 12pt;"> </span></span></li> </ul> <ul> <li><span style="font-family: Inter, sans-serif;"><span style="font-size: 12pt;">Implement and maintain monitoring/alerting/logging systems to identify and respond to incidents</span><span style="font-size: 12pt;"> </span></span></li> </ul> <ul> <li><span style="font-family: Inter, sans-serif;"><span style="font-size: 12pt;">Conduct/participate in Root Cause Analyses (RCAs) and blameless post-mortems</span><span style="font-size: 12pt;"> </span></span></li> </ul> <ul> <li><span style="font-family: Inter, sans-serif;"><span style="font-size: 12pt;">Participate in on-call rotations to ensure system reliability and rapid incident response.</span><span style="font-size: 12pt;"> </span></span></li> </ul> <ul> <li><span style="font-family: Inter, sans-serif;"><span style="font-size: 12pt;">Ensure scalability and efficiency of cloud infrastructure and systems to handle traffic and data growth</span><span style="font-size: 12pt;"> </span></span></li> </ul> <ul> <li><span style="font-family: Inter, sans-serif;"><span style="font-size: 12pt;">Conduct performance tests to identify and remediate bottlenecks</span><span style="font-size: 12pt;"> </span></span></li> </ul> <ul> <li><span style="font-family: Inter, sans-serif;"><span style="font-size: 12pt;">Develop and maintain platform solutions, automate infrastructure provisioning, configuration, and management tasks using Infrastructure as Code.</span><span style="font-size: 12pt;"> </span></span></li> </ul> <ul> <li><span style="font-family: Inter, sans-serif;"><span style="font-size: 12pt;">Monitor, review and tune databases to ensure high availability and performance</span><span style="font-size: 12pt;"> </span></span></li> </ul> <ul> <li><span style="font-family: Inter, sans-serif;"><span style="font-size: 12pt;">Collaborate with product engineering teams to design/build fit-for-purpose and observable software</span><span style="font-size: 12pt;"> </span></span></li> <