Joblogic provides field service management software that connects office and field teams with scheduling, CRM, asset management, apps, vehicle tracking, invoicing, and BI reporting for skilled trades and facilities.
<div class="content-intro"><h3><strong>The Joblogic Story</strong></h3> <p>Established in 1998, <strong>Joblogic</strong> is the UK’s #1 <strong>Field Service Management</strong> (FSM) software platform. We are a global business with offices in the <strong>UK</strong>, <strong>Pakistan</strong>, and <strong>Vietnam</strong>. Since our management buy-out in 2013, we have grown from <strong>~£500K </strong>ARR to <strong>~£35M+ </strong>ARR and expanded our team from 11 to 500+ people.</p> <p>Recently, we secured a strategic growth investment from <strong>Vista Equity Partners </strong>— a global technology investor specialising in enterprise software. This investment includes over <strong>£100</strong> million in new primary capital and will fuel our next phase of growth by accelerating our <strong>AI-first roadmap</strong>, expanding our platform into CAFM (Computer-Aided Facilities Management) capabilities, and supporting our expansion across Europe and beyond.</p> <p>With <strong>Vista’s </strong>backing, we’re transforming from a successful UK business into a global scaling SaaS rocket ship, and we’d love for you to join us on our journey to <strong>£100M </strong>ARR across international markets.</p> <p><strong>Joblogic </strong>provides software to service contractors who install and maintain the built environment. Our platform helps businesses streamline operations, improve profitability, ensure compliance, and achieve rapid growth. With over <strong>100,000</strong> users across industries including HVAC, plumbing, electrical maintenance, facilities management, and building fabric maintenance, we are entering a new era of intelligent automation, predictive maintenance, and data-driven decision-making for service firms.</p></div><p><strong>🌟 <u>ABOUT THE ROLE</u></strong><strong>:</strong></p> <p>As <strong>Joblogic</strong> is evolving into the <strong>first truly Agentic AI-driven FSM platform</strong>, we’re looking for passionate <strong>Mid/Senior QC Automation Engineers </strong>to join our growing tech team in Vietnam office, and take our cutting-edge SaaS platform to the next level.<strong> </strong></p> <p><em>(*) This role is at the forefront of our AI-first QA strategy – you'll not only write automation tests, but also actively leverage AI tools to accelerate test coverage, reduce maintenance costs, and drive intelligent quality insights across the SDLC.</em></p> <p><strong>🌟 <u>WHAT YOUR MAIN FOCUS WILL BE</u></strong><strong>:</strong></p> <ul> <li>Collaborate with the manual testing team to review test cases, ensuring all requirements are testable and suitable for automation.</li> <li>Attend meetings with the development team to assess Acceptance Criteria, determining which can be automated for efficiency.</li> <li>Create and maintain comprehensive test documentation, including test plans, regression test scripts, and defect reports. </li> <li>Provide accurate testing estimates and actively participate in project planning to align testing efforts with project timelines.</li> <li>Stay ahead of the curve by learning and evaluating new tools and technologies that enhance test execution and improve overall testing efficiency as needed.</li> <li>Ensure a positive end-user experience for supported applications by implementing thorough testing processes and addressing user feedback.</li> <li>Leverage AI tools (Copilot, Claude, Cursor) to auto-generate and review test cases, test scripts from user stories and acceptance criteria.</li> <li>Conduct R&D initiatives to apply AI/ML in testing (e.g., automated test case generation, self-healing test maintenance, prompt engineering, defect prediction & triage, visual AI testing, LLM-powered log analysis, etc.). </li> <li>Other tasks upon available request. </li> </ul> <p><strong>🌟 <u>WHAT YOU BRING</u></strong><strong>:</strong></p> <p><strong>✅ Educational Background:</strong><strong> </strong>Bachelor of Information Technology, or relevant field. </p> <p><strong>✅ Experience: </strong></p> <ul> <li><strong>5+ years of automation testing experience (Playwright, Appium)<br></strong></li> <li>At least <strong>1 year of hands-on experience applying AI tools </strong>to QA workflows </li> </ul> <p><strong>✅ AI & Intelligent Testing (must-have):</strong></p> <ul> <li>Hands-on experience using <strong>AI coding assistants</strong> (e.g., <strong>Claude</strong>, GitHub Copilot, or Cursor) for test script generation and review </li> <li>Familiarity with <strong>LLM APIs</strong> (OpenAI, Azure OpenAI, Anthropic) for integrating AI into QA workflows </li> <li>Experience with <strong>prompt engineering </strong>to generate test cases, BDD scenarios, or test data</li> <li>Understanding of <strong>AI/ML concepts</strong> relevant to QA: self-healing tests, anomaly detection, predictive analytics</li> </ul> <p><strong>✅ Software Testing Proficiency:</strong></p> <ul> <li>Hands-on experience with <strong>Playwright</strong>.</li> <li>Familiarity/or willingness to work with <strong>TypeScript</strong>.</li> <li>Solid understanding of web parallel testing, mobile automation, API testing, and web services. </li> <li>Knowledge/or experience with CICD Azure pipeline.</li> <li>Familiarity with performance testing tools (K6 or Locust). </li> <li>Proficient in JIRA management and Agile SDLC practices.</li> <li>Experience developing testing workflows using Microsoft Visual Studio IDE and Postman, as well as source control tools like Git and SourceTree.</li> <li>Knowledge of relational database concepts and SQL queries (SQL Server) required.<strong> </strong></li> </ul> <p><strong> ✅ Mindset and Soft Skills: </strong> </p> <ul> <li>Having product mindset focused on customer value and business outcomes.</li> <li>Possess R&D skills and critical thinking abilities to tackle complex problems.</li> <li>Quick-adaptive to changes, proactive, eager to learn, and ready