Topline Pro provides an AI-native platform of marketing, sales, and operations agents for home service professionals, automating websites, SEO, listings, social content, ads, CRM, scheduling, messaging, invoicing, and payments.
We’re searching for an ambitious Sr. Product Manager to join the tech team in our Boston or New York office to lead a core, agentic product. This person will report directly to the CPO, Erik Ornitz https://www.linkedin.com/in/erikornitz/, and own the roadmap + buildout of this product to drive outsized customer and business impact. This is your chance to join a company that’s not only growing fast, but reshaping an entire industry. ⚡ What you'll do In this role, you will: - Lead product for a dedicated, world class product, design, and engineering pod to build high-impact features that our users love - Discover, plan, and own the roadmap for Topline Pro agentic marketing products to empower our pros to grow their businesses faster than ever before - Successfully ship new features and drive adoption in collaboration with colleagues in sales, marketing, and customer success - Deeply understand our customers through continuous user research and collaboration across the business - Effectively communicate and document progress + learnings across the organization - Report directly to the Chief Product Officer and work with leadership to define product strategy 🎯 What we’re looking for - Experience: Minimum of 4 years of full-time industry experience in product management, with a strong understanding of user-centric, agile development practices. Experience building AI-powered products is a plus. - User-centric: Passionate about creating great user experiences and products our customers love - Ambitious: Desire to invent new features that change the game for our customers and deliver incredible business impact - Data-driven: Dedicated to tracking and measuring performance, using analytics to uncover deep insights, and deploying hypothesis-driven experiments when applicable - Resourceful: Willing to get scrappy to validate concepts and deliver results in an early stage environment - Clear communicator: Ability to articulate priorities and keep alignment across the organization amidst a hypergrowth environment 🙌 What we offer - Full Medical, Dental, and Vision Health Coverage - Computer and workspace enhancements - 401(k) plan (non-matching) - Unlimited vacation, 9 company holidays including election day, and 1 personal volunteer day a year - Company-paid Wellhub membership for fitness and wellness - Dinner covered with Uber Eats + a stocked kitchen to keep you fuele - Opportunity to take on significant responsibility and ownership in scaling a product that can change the lives of home service pros - Fun-filled team that doesn’t take themselves too seriously, including virtual cameos from the team dog mascots Caro and Alta 🏠 ABOUT TOPLINE PRO We're building an AI-powered Shopify for service businesses. We help service pros (e.g., roofers, landscapers, painters, cleaners) acquire direct business, fast. Up and running within minutes using Gen AI, our digital storefront products help pros get discovered, trusted, and booked repeatedly. Topline Pro was co-founded by Nick Ornitz https://www.linkedin.com/in/nick-ornitz-766935a5/ (CEO) and Shannon Kay https://www.linkedin.com/in/shannonekay/ (COO), with an excellent team of 120+ rockstars and plans to expand further in 2026. We serve thousands of local service businesses and were named one of the top 50 Tech Companies building for SMBs in 2023 and 2024 https://www.prnewswire.com/news-releases/topline-pro-named-to-2023-smbtech-50-301805646.html. We're YC-backed and well-funded, with several years of runway, and we've experienced rapid growth over the past year. We're in a phenomenal position to scale, with the financial foundation, product-market fit, and momentum to go big. You'll be joining at an inflection point, where the groundwork is laid, and the path to massive impact is clear. We believe "great candidates" do not come about simply from a check mark next to past experience. We believe in hiring people, not just skills. Even if you do not check every box but find excitement at the prospect of working with us in this capacity, please apply. Topline Pro is committed to building an inclusive workplace and assembling a team from diverse backgrounds. We ensure that individuals with disabilities receive reasonable accommodation throughout the application and interview process. We strongly encourage applications from underrepresented candidates and those from nontraditional backgrounds.