Senior Product Manager

About this role

<div class="content-intro"><h2 style="text-align: justify;"><strong>About Tekion:</strong></h2> <p style="text-align: justify;">Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe.</p></div><p><strong><span data-contrast="none">KEY RESPONSIBILITIES</span></strong><span data-ccp-props="{"335559738":280,"335559739":80,"335572079":6,"335572080":1,"335572081":11846400,"469789806":"single"}">&nbsp;</span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="none"><span data-ccp-parastyle="List Bullet">Product Roadmap Execution:&nbsp;</span></span></strong><span data-contrast="none"><span data-ccp-parastyle="List Bullet">Own the delivery roadmap for&nbsp;</span><span data-ccp-parastyle="List Bullet">TOC&nbsp;</span><span data-ccp-parastyle="List Bullet">initiatives across PS, CV, and Support. Break down strategic priorities into quarterly plans, sprints, and clearly scoped deliverables.</span></span><span data-ccp-props="{"335559738":20,"335559739":20}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="2" data-aria-level="1"><strong><span data-contrast="none"><span data-ccp-parastyle="List Bullet">Requirements &amp; Discovery:&nbsp;</span></span></strong><span data-contrast="none"><span data-ccp-parastyle="List Bullet">Conduct structured discovery with business stakeholders across PS, CS, and Support to document pain points, usage patterns, and workflow gaps. Translate insights into detailed PRDs and user stories.</span></span><span data-ccp-props="{"335559738":20,"335559739":20}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="3" data-aria-level="1"><strong><span data-contrast="none"><span data-ccp-parastyle="List Bullet">AI &amp; Workflow Automation:&nbsp;</span></span></strong><span data-contrast="none"><span data-ccp-parastyle="List Bullet">Identify and drive AI agent deployment opportunities — including intelligent ticket routing, PS delivery accelerators, and automated customer health signals — in close partnership with engineering.</span></span><span data-ccp-props="{"335559738":20,"335559739":20}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="4" data-aria-level="1"><strong><span data-contrast="none"><span data-ccp-parastyle="List Bullet">Engineering Collaboration:&nbsp;</span></span></strong><span data-contrast="none"><span data-ccp-parastyle="List Bullet">Serve as the primary product interface for engineering squads. Facilitate sprint planning, backlog grooming, clarify requirements, and sign off on acceptance criteria and QA.</span></span><span data-ccp-props="{"335559738":20,"335559739":20}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="5" data-aria-level="1"><strong><span data-contrast="none"><span data-ccp-parastyle="List Bullet">Data &amp; Metrics:&nbsp;</span></span></strong><span data-contrast="none"><span data-ccp-parastyle="List Bullet">Own product KPIs. Build dashboards in Databricks, Salesforce, or BI tools to monitor adoption, automation rates, and time-to-value across post-sales workflows.</span></span><span data-ccp-props="{"335559738":20,"335559739":20}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="6" data-aria-level="1"><strong><span data-contrast="none"><span data-ccp-parastyle="List Bullet">Stakeholder Alignment:&nbsp;</span></span></strong><span data-contrast="none"><span data-ccp-parastyle="List Bullet">Coordinate with US-based product leadership and global business teams. Prepare clear written updates, roadmap reviews, and escalation briefs for senior leadership.</span></span><span data-ccp-props="{"335559738":20,"335559739":20}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469