Pacaso operates a tech-enabled marketplace that lets consumers co-own luxury vacation homes through fractional ownership and turnkey management services.
<div class="content-intro"><h2><strong>About Pacaso</strong></h2> <p>Pacaso exists to enrich lives by making second home ownership possible and enjoyable for more people. We've reimagined the second home category — pairing a thoughtfully designed co-ownership model with simplified financials, equitable scheduling, and dedicated local property management, so owners get the joy of a true second home without the hassle.</p> <p>Since launch, Pacaso has facilitated more than <strong>$1.2 billion in gross real estate transactions and service fees</strong> across <strong>40+ destinations</strong> in the U.S., Mexico, and Europe — including Aspen, Lake Tahoe, Napa, Malibu, Palm Springs, Cabo, Paris, London, and most recently Florence, Milan, and Rome. We've raised over <strong>$300 million in cumulative equity funding</strong>, closed the largest real estate Regulation A+ offering of 2025, and reserved the Nasdaq ticker <strong>PCSO</strong> as we build toward a public listing.</p> <p>Our work has been featured in <em>The New York Times</em>, <em>The Wall Street Journal</em>, <em>Fortune</em>, <em>Forbes</em>, <em>CNBC</em>, <em>Bloomberg</em>, and others.</p> <h2><strong>Recognition</strong></h2> <p>We're a Certified Great Place to Work and have been honored for both our culture and our category-defining work:</p> <ul> <li>No. 5, Forbes America's Best Startup Employers (2026) — our second consecutive Top 10 ranking</li> <li>Newsweek's America's Greatest Startup Workplaces (2025)</li> <li>Winner, 2025 Inman Best of Proptech Awards — Consumer Experience & Marketplace Innovation</li> <li>Fortune & Great Place To Work Best Workplaces in Real Estate (2024)</li> <li>Best Workplace in the Bay Area™ (2023)</li> <li>LinkedIn Top Startup (2022) · Glassdoor Best Places to Work, #6 (2022)</li> </ul></div><h1><strong>Senior Growth Architect</strong></h1> <p><strong>Team:</strong> Product </p> <h2><strong>The role</strong></h2> <p>We're hiring the person who will build Pacaso's AI-native growth engine that turns interested visitors into high-quality, sales-ready buyers.</p> <p>This is not a roadmap-and-stakeholder PM role, and it's not a production software engineering role. You are a systems designer, an AI prompt expert, and a prototyper. You design the architecture of the buyer journey and you build working systems with AI tooling — moving buyers from first signal of intent all the way to a purchase-ready handoff: lifecycle and nurture, on-site personalization and conversion, scoring and routing, and the connective tissue between them. You own the mid-to-bottom funnel as a single integrated system, not a collection of features.</p> <p>The systems you build are inherently cross-channel. A buyer's journey doesn't happen on one surface — it moves across the site, email, messaging, CRM, sales touchpoints, and back. You'll design AI systems that follow the buyer across all of it, carrying context from one channel to the next so the experience feels like one continuous conversation rather than disconnected handoffs. The site is one surface among several; your job is the whole lifecycle. You are building the connective tissue of the buyer journey, not optimizing individual funnel surfaces.</p> <p>You'll have an engineering team and architects in support to take your designs and prototypes to production scale. You set the architecture and prove it works; they help you harden it.</p> <h2><strong>What you'll own</strong></h2> <ul> <li>The full buyer journey from interest through product-qualification to sales-ready: every surface, every step, treated as one connected experience rather than isolated touchpoints.</li> <li>The buyer intelligence layer — the brain of the system: signals, memory, and context that travel with the buyer; scoring and next-best-action logic; and the handoffs that carry that intelligence across the site, CRM, messaging, lifecycle, and sales.</li> <li>AI-driven lifecycle and nurture systems that engage buyers with the right message at the right moment.</li> <li>On-site personalization and conversion: the product experiences that turn intent into qualified action.</li> <li>Scoring, qualification, and routing — getting the highest-quality buyers to sales as fast as possible, with the context sales needs to close.</li> <li>The measurable outcome: more high-quality, product-qualified buyers delivered to sales, faster.</li> </ul> <h2><strong>What success looks like</strong></h2> <p>You are measured on the funnel outcome — the volume and quality of product-qualified buyers reaching sales, and the speed of that journey. The job is to build the AI systems that move that number, with leverage, so the engine compounds rather than requiring you to grind each surface by hand.</p> <h2><strong>Who you are</strong></h2> <ul> <li><strong>You're customer-obsessed, and you let it drive your strategy.</strong> You start from the buyer's experience, not the org chart or the backlog. When you have to choose between competing surfaces, channels, or features, the tiebreaker is what moves the buyer's experience forward — not what's easiest to build or who's asking loudest. You can hold the whole journey in your head from the buyer's point of view and prioritize ruthlessly from there.</li> <li><strong>You take immense ownership of outcomes.</strong> You're accountable to the result, not the task list. You've killed your own work when the impact wasn't there, and you can tell us about it.</li> <li><strong>You're relentlessly curious and you learn fast.</strong> You go deep on systems you didn't build and problems you've never seen, because understanding them is how you move the needle.</li> <li><strong>You tackle problems outside your lane — by partnering, not annexing.</strong> When the path to impact runs through an adjacent system or another team's surface, you go understand it and work with the owner to move it together. You don't wait for permission, and you don't trample.</li> <li><strong>You're a s