WHO WE ARE Headquartered in Nashville, Tennessee, Ncontracts leads the industry in integrated risk management and compliance solutions, serving over 5,000 financial institutions nationwide. As a seven-time Inc. 5000 Fastest Growing Companies honoree and consistent year-over-year recipient of "Best Places to Work" awards, we offer a thriving, work environment where career growth and life-work balance go hand in hand. At Ncontracts, you'll join a team of industry experts dedicated to strengthening the financial services sector through innovation and thought leadership. We're seeking creative, collaborative, and self-driven professionals across all areas of our business - from developing cutting-edge solutions to sales, marketing, customer support, and beyond. Join us in our mission to make the financial industry stronger and more resilient, while advancing your career in a supportive, dynamic environment that values your unique skills and perspectives. ABOUT THE ROLE We're seeking a Senior Product Manager to own product strategy and execution for our cybersecurity and audit product cluster, and the next generation of capabilities we're building, serving 5,000+ financial institutions navigating an increasingly complex threat and regulatory landscape. This role exists because CISOs and audit leaders need more than software — they need intelligent solutions that make cyber programs exam-ready, surface risk automatically, and turn compliance into institutional confidence. We need a product leader who deeply understands that world and can translate it into exceptional product experiences. As we evolve our GRC portfolio onto a shared AI-native platform, you'll lead the cybersecurity and audit cluster, defining what we build, shaping the cyber and audit product vision, and driving adoption that creates measurable outcomes for CISOs, ISOs, and audit managers. You'll own Ncyber and Nverify, with responsibility for the next-generation capabilities outlined in our Ncyber Futures roadmap, and you'll build the cross-product connections that make cyber risk and audit findings flow into the broader enterprise risk picture. This is a hands-on IC role focused on core product management craft (70%) with meaningful go-to-market partnership (30%). You'll work closely with the VP of Product Management GRC, partnering with Engineering to ship high-quality products while collaborating across Sales, Marketing, and Customer Success to drive customer adoption and business results. WHAT YOU'LL OWN Core Responsibilities Product Discovery & Definition (70%) - Lead customer discovery through interviews and data analysis to deeply understand compliance and risk management workflows, pain points, and unmet needs - Own product roadmap and backlog for your product area, making prioritization decisions that balance customer value, technical feasibility, and business impact - Write comprehensive scoping and positioning documents, PRDs and product specifications that give Engineering clear context on the problem, success criteria, and requirements - Create detailed user stories, acceptance criteria, and mockups/wireframes in collaboration with UX - Partner closely with Engineering throughout development - clarifying requirements, making trade-off decisions, reviewing implementations, and ensuring quality - Drive product decisions for AI-powered capabilities within your domain, determining how we leverage intelligence to improve customer outcomes - Conduct competitive analysis and market research to identify opportunities and inform product strategy - Define success metrics for features and track adoption, usage, and customer outcomes post-launch Go-to-Market Partnership & Enablement (30%) - Collaborate with Director of Product Operations on launch planning and cross-functional coordination - Play a key role in GTM activities: craft positioning and messaging, create sales enablement materials, assist in the development of customer communications - Work closely with Sales to support enterprise deals, gather competitive intelligence, and understand customer objections - Partner with Customer Success to drive feature adoption, gather feedback, and identify expansion opportunities - Write customer-facing documentation including release notes, help articles, and feature announcements - Present product updates and demos to internal stakeholders and customers - Serve as the voice of the customer internally, ensuring product decisions reflect real-world needs Key Objectives 1. Become the Domain Expert - Develop deep expertise in cybersecurity risk management, IT audit, and the regulatory frameworks that govern them (FFIEC, NIST CSF, NYDFS) for financial institutions. Build credibility as the person CISOs, ISOs, and audit managers want to talk to, someone who understands their world well enough to earn their trust and push back on their assumptions. 2. Ship Products That Drive Adoption - Define and deliver capabilities that customers actually use and that measurably improve their compliance operations. Success means high feature adoption rates and quantifiable customer outcomes. 3. Enable the Business - Equip Sales and CS with the positioning, demos, and materials they need to win deals and drive expansion. Create competitive advantage through superior product understanding and GTM execution. 4. Drive Data-Informed Decisions - Establish clear success metrics for your features. Use analytics, customer feedback, and market data to continuously improve prioritization and product decisions. WHAT WE'RE LOOKING FOR Required Experience & Attributes - 7+ years of product management experience in B2B SaaS, with demonstrated success shipping products that drive measurable customer outcomes — not just launching features, but owning the full arc from discovery to adoption - Proven track record of owning product strategy and roadmap in complex enterprise software environments - Stron