Senior Product Manager, Experience Platform
- Seniority
- Senior
- Location
- Canada; United States
- Posted
- 5d ago
elasticsearch
<div class="content-intro"><p>Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.</p></div><p></p> <div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="8g8so-0-0"><strong><span data-offset-key="8g8so-0-0"><span data-text="true">What is The Role</span></span></strong></div> <div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="8g8so-0-0"> </div> <div class="p" data-block="true" data-editor="4ucg" data-offset-key="cmj8m-0-0"> <div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="cmj8m-0-0"><span data-offset-key="cmj8m-0-0"><span data-text="true">As a Senior Product Manager for the Experience Platform, you'll play a crucial role in shaping our global experience platform that underpins Elastic's three main solutions. This position not only focuses on optimizing the user experience for our customers but also enhances the AI a development experience for our Elastic developers. You'll oversee the integration of our global design systems, ready-to-use components in Kibana, and our AI development tools, making a direct impact on how our products come to life for users.</span></span></div> </div> <div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="82heh-0-0"> </div> <div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="82heh-0-0"><strong><span data-offset-key="82heh-0-0"><span data-text="true">What You Will Be Doing</span></span></strong></div> <ul class="public-DraftStyleDefault-ul" data-offset-key="7vk5e-0-0"> <li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-reset public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="4ucg" data-offset-key="7vk5e-0-0"> <div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="7vk5e-0-0"><span data-offset-key="7vk5e-0-0"><span data-text="true">Create and communicate a compelling product vision for the Experience Platform that addresses customer needs. Prioritize features based on user feedback and competitive insights. Lead product roadmapping to ensure development aligns with strategic objectives.</span></span></div> </li> <li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="4ucg" data-offset-key="4d34a-0-0"> <div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="4d34a-0-0"><span data-offset-key="4d34a-0-0"><span data-text="true">Collaborate with UX/UI designers to align on user experience improvements. Work closely with engineering teams to ensure the seamless integration of new features into the platform.</span></span></div> </li> <li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="4ucg" data-offset-key="a2o56-0-0"> <div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="a2o56-0-0"><span data-offset-key="a2o56-0-0"><span data-text="true">Monitor customer feedback to pinpoint areas needing improvement. Analyze user </span></span><span id="popover-trigger-:r10:" class="chakra-text css-1j6t0d7"><span data-offset-key="a2o56-1-0"><span data-text="true">engagement</span></span></span><span data-offset-key="a2o56-2-0"><span data-text="true"> metrics to boost customer satisfaction. Develop effective strategies to address customer pain points and enhance the overall experience.</span></span></div> </li> <li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="4ucg" data-offset-key="7dpdk-0-0"> <div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="7dpdk-0-0"><span data-offset-key="7dpdk-0-0"><span data-text="true">Collaborate with the product team to ensure accessibility features are integrated into both new and existing products. Educate internal teams on the importance of accessibility best practices to enhance overall user experience.</span></span></div> </li> <li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="4ucg" data-offset-key="6cc81-0-0"> <div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="6cc81-0-0"><span data-offset-key="6cc81-0-0"><span data-text="true">Ensure consistency in design components throughout the Experience Platform. Collaborate with development teams to implement the design system successfully, enhancing the overall user and developer experience.</span></span></div> </li> </ul> <div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="93pc6-0-0"><strong><span data-offset-key="93pc6-0-0"><span data-text="true">What You Bring</span></span></strong></div> <ul class="public-DraftStyleDefault-ul" data-offset-key="frhdh-0-0"> <li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-reset public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="4ucg" data-offset-key="frhdh-0-0"> <div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="frhdh-0-0"