Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions daily for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. ABOUT THE TEAM The Account Services Group owns the Customer. We sit at the heart of how merchants launch on the Checkout Platform, owning the end-to-end journey from a Merchant's first API call to their ongoing compliance obligations, and the platform infrastructure that makes it possible at global scale. Our domain is to deliver a seamless onboarding journey, consistently delivered across APIs, hosted pages, and embedded components. From Enterprise merchants to our integration partners, we ensure the most intuitive end-to-end experience by intelligently requesting the right data at the right time. When a business applies to process payments, our systems instantly determine who they are, verify they meet all necessary compliance thresholds, select the products they qualify for, and configure their account for immediate transacting. This is high-stakes, regulated work. We operate at the intersection of engineering, compliance, and commercial strategy - and we move fast without cutting corners. THE ROLE Checkout.com http://Checkout.com is on a journey from serving enterprise merchants to powering platforms; PayFacs, ISVs, and marketplaces that bring thousands of their own merchants onto our infrastructure. That shift changes what a merchant account needs to be. Today, an account represents a single business. Tomorrow, it needs to represent hierarchies: platforms and their sub-merchants, each with their own identity, compliance obligations, product eligibility, and configuration. This role sits at the centre of that evolution. You will take full ownership of the merchant account experience: the foundational data models and services that define who a merchant is on our platform, what they can do, and how they relate to the platforms above them. Your work shapes the entity model, the onboarding lifecycle, and the APIs that every other team, an have risk, configuration, payments, and platforms, builds on top of. This is infrastructure that compounds. Get the account model right and you unlock Checkout.com http://Checkout.com's ability to serve platform business models at global scale. Get it wrong and every team downstream inherits the constraints. WHAT YOU'LL DO IN THE NEAR TERM - Take ownership of the entity's resource - the core data model that defines who a merchant is on the Checkout Platform - and drive forward its adoption and build-out across the organisation. - Work with other PMs to evolve our eligibility services, ensuring merchants are matched to the right products at the right time. OVER TIME - Establish the vision and roadmap to deliver a unified Checkout Account, supporting both Enterprise and Platform propositions. - Work across the pillar to drive account adoption, becoming the go-to owner of the account model for teams across Checkout.com http://Checkout.com. STRATEGY & ROADMAP - Define and own the product roadmap for the merchant account domain, translating Checkout.com http://Checkout.com's platform strategy into clear, deliverable plans. - Set product OKRs and establish the metrics framework to track performance and guide prioritisation. DISCOVERY & DELIVERY - Lead end-to-end product development: from problem discovery and requirements definition through to API and data model design, launch, and iteration. - Work closely with engineering counterparts to design foundational services and APIs that are clean, scalable, and built to be depended on by every downstream team. CROSS-FUNCTIONAL LEADERSHIP - Build strong partnerships across the organisation, including Salesforce (contracting and onboarding alignment), Pricing and Billing, risk, configuration, payments, and platforms teams, to ensure the account model serves every use case. - Gain a deep understanding of Checkout.com http://Checkout.com's merchants and business needs, and use that understanding to sharpen prioritisation and drive commercial outcomes. - Communicate product decisions and progress to senior stakeholders with clarity and confidence. ABOUT YOU EXPERIENCE - Product management experience with a track record of owning complex, infrastructure-level or platform products end-to-end. - Experience with API design and data architecture - you care deeply about modelling real-world complexity cleanly and building systems other teams can depend on. - Comfortable operating in regulated, high-consequence domains where correctness matters as much as speed. - Experience in payments, fintech, or similarly regulated infrastructure environments is a plus. WHAT YOU BRING - You want ownership over outcomes, not just features. You measure success by what changes in the world, not by what ships. - You're comfortable in high-consequence domains. You understand that in regulated infrastructure, getting it right matters — and you don't cut corners to move faster. - You care deeply about API design and data architecture. You take pride in modelling real-world complexity cleanly a