Senior POS Test Engineer (Client Facing)

About this role

<p><span data-contrast="auto">Toshiba Global Commerce Solutions is seeking a&nbsp;Senior Software Test Engineer to support enterprise retail and POS solutions. This is a senior role that requires strong technical judgment, customer-facing communication, and the ability to lead quality efforts across complex environments.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559737":0,"335559738":240,"335559739":240,"335559740":278}">&nbsp;</span></p> <p><span data-contrast="auto">This role will&nbsp;lead&nbsp;customer-facing QA activities for assigned programs, including test strategy, customer lab validation, issue triage, defect quality, release readiness, and deployment support. The ideal candidate can work directly with customers and internal stakeholders, diagnose complex issues across software, configuration, integrations, hardware, and environments, and translate ambiguous problems into clear, actionable test plans.</span><span data-ccp-props="{"335559738":240,"335559739":240}">&nbsp;</span></p> <p><span data-contrast="auto">The role is expected to raise the quality bar by&nbsp;establishing&nbsp;clear standards, creating reusable test assets and handoff guidance, and enabling distributed QA teams to execute consistently across geographies.</span><span data-ccp-props="{"335559738":240,"335559739":240}">&nbsp;</span></p> <p>&nbsp;</p> <p><strong><span data-contrast="auto">Required Qualifications</span></strong><span data-ccp-props="{}">&nbsp;</span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">8+ years of software testing experience, including 5+ years in POS or enterprise transaction systems.</span><span data-ccp-props="{}">&nbsp;</span></li> <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-ccp-props="{}">Travel Required up to 30%</span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Extensive customer-facing experience supporting testing, UAT, deployments, upgrades, issue triage, and production readiness.</span><span data-ccp-props="{"335559739":0}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Strong troubleshooting and analytical skills with the ability to diagnose complex issues across software, configuration, integration, hardware, data, and environments.</span><span data-ccp-props="{"335559739":0}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Experience with SQL, REST APIs, log analysis, distributed systems, and system configuration analysis.</span><span data-ccp-props="{"335559739":0}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="auto">Proven ability to lead QA activities across cross-functional and distributed teams without direct authority.</span><span data-ccp-props="{"335559739":0}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="6" data-aria-level="1"><span data-contrast="auto">Experience creating test strategies, readiness criteria, execution plans, and reusable QA artifacts.</span><span data-ccp-props="{"335559739":0}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="7" data-aria-level="1"><span data-contrast="auto">Strong judgment in distinguishing product defects from configuration, integration, environment, data, workflow, hardware, or expected behavior issues.</span><span data-ccp-props="{"335559739":0}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="8" data-aria-level="1"><span data-contrast="auto">Excellent communication, stakeholder management, and problem-solving skills, with the ability to influence decisions in complex situations.</span><span data-ccp-props="{"335559739":0}">&nbsp;</span></li> </ul> <p><span data-ccp-props="{}">&nbsp;</span></p> <p><strong><span data-contrast="auto">Preferred Qualifications</span></strong><span da