Senior Content Designer

About the company

Moniepoint is a Nigerian financial platform providing business banking, payments, credit, and management tools to MSMEs and their customers across Africa.

About this role

<p></p> <p><strong></strong></p> <p data-path-to-node="4"><strong data-path-to-node="4" data-index-in-node="0">About Us:</strong></p> <p id="p-rc_22f5dbaece6b7d09-108" data-path-to-node="5"><span data-path-to-node="5,0">Moniepoi<span class="citation-45">nt Group is a financial technology company digitizing Africa’s real economy by building a financial e</span><span class="citation-44 citation-45 citation-end-45">cosystem for businesses, providing them with all the payment, banking, credit and business management tools they <sup class="superscript" data-turn-source-index="1"></sup></span><span class="citation-44 citation-end-44">need to succeed<sup class="superscript" data-turn-source-index="2"></sup></span></span><span data-path-to-node="5,1"><sup class="superscript"></sup></span><span data-path-to-node="5,2"><span class="citation-43 citation-end-43">. At Moniepoint, we are a customer-focused community, dedicated to crafting solutions that<sup class="superscript" data-turn-source-index="3"></sup></span> redefine our industry</span><span data-path-to-node="5,3"><sup class="superscript"></sup></span><span data-path-to-node="5,4"><span class="citation-42 citation-end-42">. We have several products that provide essential services for businesses such as credit, overdrafts, bank integration, payment gateway, etc<sup class="superscript" data-turn-source-index="4"></sup></span></span><span data-path-to-node="5,5"><sup class="superscript"></sup></span><span data-path-to-node="5,6"><span class="citation-41 citation-end-41">. We leverage artificial intelligence and data to make our decisions, but a<sup class="superscript" data-turn-source-index="5"></sup></span>lso have the technology and data-driven best practices used to support our businesses</span><span data-path-to-node="5,7"><sup class="superscript"></sup></span><span data-path-to-node="5,8">.</span></p> <p data-path-to-node="6"><strong data-path-to-node="6" data-index-in-node="0">About this role:</strong></p> <p id="p-rc_22f5dbaece6b7d09-109" data-path-to-node="7"><span data-path-to-node="7,0">As a Senior Content Designer at Moniepoint, you'll craft clear, engaging content that guides users through our financial products</span><span data-path-to-node="7,1"><sup class="superscript"></sup></span><span data-path-to-node="7,2">. You’ll collaborate with product, design, and engineering teams to enhance user experiences across platforms</span><span data-path-to-node="7,3"><sup class="superscript"></sup></span><span data-path-to-node="7,4">. Your responsibilities include writing UI copy, ensuring tone consistency, and complying with legal standards</span><span data-path-to-node="7,5"><sup class="superscript"></sup></span><span data-path-to-node="7,6">. You’ll play a key role in shaping our brand voice, adapting content for different markets, and contributing to a seamless customer journey</span><span data-path-to-node="7,7"><sup class="superscript"></sup></span><span data-path-to-node="7,8">. This is a great opportunity to make a lasting impact on how users interact with Moniepoint's services</span><span data-path-to-node="7,9"><sup class="superscript"></sup></span><span data-path-to-node="7,10">.</span></p> <p data-path-to-node="8"><strong data-path-to-node="8" data-index-in-node="0">Responsibilities:</strong></p> <ul data-path-to-node="9"> <li> <p id="p-rc_22f5dbaece6b7d09-110" data-path-to-node="9,0,0"><span data-path-to-node="9,0,0,0">Conduct qualitative and/or quantitative customer research and validate content design</span><span data-path-to-node="9,0,0,1"><sup class="superscript"></sup></span><span data-path-to-node="9,0,0,2">.</span></p> </li> <li> <p id="p-rc_22f5dbaece6b7d09-111" data-path-to-node="9,1,0"><span data-path-to-node="9,1,0,0">Own the POV of the features, products, branding</span><span data-path-to-node="9,1,0,1"><sup class="superscript"></sup></span><span data-path-to-node="9,1,0,2">.</span></p> </li> <li> <p id="p-rc_22f5dbaece6b7d09-112" data-path-to-node="9,2,0"><span data-path-to-node="9,2,0,0">Collaborate with designers, product managers, and engineers on framing the products/features to achieve business outcomes and communicate with users with storytelling</span><span data-path-to-node="9,2,0,1"><sup class="superscript"></sup></span><span data-path-to-node="9,2,0,2">.</span></p> </li> <li> <p id="p-rc_22f5dbaece6b7d09-113" data-path-to-node="9,3,0"><span data-path-to-node="9,3,0,0">Edit app copy with UX guidance for UI designers to get the best customer flow journey</span><span data-path-to-node="9,3,0,1"><sup class="superscript"></sup></span><span data-path-to-node="9,3,0,2">.</span></p> </li> <li> <p id="p-rc_22f5dbaece6b7d09-114" data-path-to-node="9,4,0"><span data-path-to-node="9,4,0,0">Deliver UX writing in the product across platforms and customer touch points</span><span data-path-to-node="9,4,0,1"><sup class="superscript"></sup></span><span data-path-to-node="9,4,0,2">.</span></p> </li> <li> <p id="p-rc_22f5dbaece6b7d09-115" data-path-to-node="9,5,0"><span data-path-to-node="9,5,0,0">Write and edit user-focused content, including UI text, labels, and instructional copy that guides users through complex services</span><span data-path-to-node="9,5,0,1"><sup class="superscript"></sup></span><span data-path-to-node="9,5,0,2">.</span></p> </li> <li> <p id="p-rc_22f5dbaece6b7d09-116" data-path-to-node="9,6,0"><span data-path-to-node="9,6,0,0">Act as a tone of voice consultant within Moniepoint to provide guidance across all communications</span><span data-path-to-node="9,6,0,1"><sup class="superscript"></sup></span><span data-path-to-node="9,6,0,2">.</span></p> </li> <li> <p id="p-rc_22f5dbaece6b7d09-117" data-path-to-node="9,7,0"><span data-path-to-node="9,7,0,0">Understand different language styles in translation for all our markets</span><span data-path-to-node="9,7,0,1"><sup class="superscript"></sup></span><span data-path-to-node="9,7,0,2">.</span></p> </li> <li> <p id="p-rc_22f5dbaece6b7d09-118" data-path-to-no