Senior Applied AI Engineer

About this role

<div class="content-intro"><p>Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet.</p></div><p><strong>The Team:</strong></p> <p>You will be joining our global Digital and Marketing Operations organization, a central function that enables our global marketing teams to run efficiently and effectively. Our team’s mission is to empower all marketing functions, from Field to Brand, with the technology, data, and processes they need to succeed.</p> <p><strong>The Role:</strong><span style="font-weight: 400;"><br></span><span style="font-weight: 400;"><br></span>As a <strong>Senior</strong> <strong>Applied AI Engineer</strong>&nbsp;you will be a key player in building and deploying practical, internal-facing AI solutions that significantly boost the efficiency and effectiveness of our global marketing organization. This is a hands-on, executional role in a fast-paced B2B SaaS environment. You will translate strategic needs into tangible tools that save time, improve data quality, and enable our marketing teams to better serve our customers. You will have a direct impact on how our marketing organization operates, making it more intelligent and data-driven.<br><strong><br>The work you’ll do:</strong></p> <ul> <li><strong>Design and build</strong> AI-powered solutions to automate key marketing tasks. This includes creating AI agents to assist with creative brief routing and content translation.</li> <li><strong>Develop and implement</strong> hybrid solutions that leverage AI to augment human workflows, ensuring a seamless and efficient user experience.</li> <li><strong>Create and manage</strong> API integrations to automate data ingestion from various marketing platforms (e.g., Hubspot, Monday.com) into custom built AI solutions.</li> <li><strong>Improve</strong> CRM data quality and integrity by developing tools for automated lead-to-account matching, duplicate record removal, and data enrichment.</li> <li><strong>Collaborate</strong> with cross-functional teams like Brand and Communications to build AI solutions for content generation (e.g., press releases, social media copy) and real-time market trend analysis.</li> <li><strong>Measure and optimize</strong> the business impact of your solutions, ensuring they deliver measurable efficiency gains for our teams.</li> <li><strong>Proactively research and recommend</strong> new AI tools and technologies to drive future efficiency and innovation.</li> </ul> <p><strong>The qualifications you need:</strong></p> <ul> <li>5-7 years of experience in a development or engineering role, with hands-on experience in building and deploying production-level applications, bots, or automated workflows.</li> <li>Proficiency in Python or other scripting languages like Javascript and a strong understanding of its libraries for data manipulation (e.g., Pandas).</li> <li>Hands-on experience with AI/automation frameworks and platforms such as Langchain, Make, Zapier, or similar tools.</li> <li>Experience with API development and integration using REST and GraphQL.</li> <li>A strong understanding of Large Language Models (LLMs) and a proven ability to apply advanced prompt engineering principles to solve business problems.</li> <li>A strong sense of ownership and a "product-oriented" mindset, with the ability to build user-centric and scalable solutions.</li> <li>Excellent communication skills, with the ability to translate complex technical concepts into clear, business-focused language for non-technical stakeholders.</li> <li>Familiarity with marketing technology platforms (MarTech) such as Salesforce, HubSpot, or Marketo is a significant advantage.</li> <li>Experience working in a B2B SaaS environment is a plus.</li> </ul><div class="content-conclusion"><p><strong>What Celonis can offer you:</strong></p> <ul class="p-rich_text_list p-rich_text_list__bullet p-rich_text_list--nested" data-stringify-type="unordered-list" data-list-tree="true" data-indent="0" data-border="0"> <li><span style="text-decoration: underline;">Pioneer Innovation:</span> Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations.</li> <li><span style="text-decoration: underline;">Ownership from Day 1:</span> Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants.</li> <li><span style="text-decoration: underline;">Unrivaled Family Support:</span> Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment.</li> <li><span style="text-decoration: underline;">Work-Life Integration:</span> Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration.</li> <li><span style="text-decoration: underline;">Continuous Growth:</span> Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.</li> <li><span style="text-decoration: underline;">Holistic Well-being:</span> Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance.</li> <li><span style="text-decoration: underline;">Drive Sustainability:</span> Participate in annual Impact Days, where you receiv