Senior Product Engineer (AI)

About the company

Dataro provides an AI-driven fundraising intelligence platform that helps nonprofits turn donor data into predictive insights and guided actions.

About this role

About Dataro: Dataro is an ethically minded SaaS company. We use machine learning to help nonprofits raise more money and do more good. Our customers are fundraising teams at nonprofits around the world. Dataro is an ethically minded SaaS startup using machine learning to help not-for-profits raise more money and do more good. Our platform powers fundraising for organizations across the world, helping them run smarter campaigns and improve donor engagement using data-driven insights. Every day we ingest and process hundreds of millions of records from a wide range of fundraising and CRM systems. This data underpins our predictive modeling and analytics products. As we expand in the United States, we're looking for an exceptional engineer who is also an excellent communicator - someone who can work directly with customers, solve technical problems end-to-end, and act as the bridge between clients and our Sydney-based engineering team. Why this role exists: We build AI-native workflows that help nonprofits move faster, make better decisions, and raise more for the causes they serve. This role turns product ideas into working prototypes quickly. When an idea proves valuable, you make it secure, reliable, and ready to scale. You’ll join a small team where everyone builds. You work with product, engineering, data, and customer-facing teams to explore new AI workflows, test what works, and ship the best ideas into our products and internal systems. It suits someone who likes autonomy, builds fast, thinks about users, and knows when a prototype needs to become production software. What you'll work on: AI-powered product features. Design and build new AI experiences across our products: agentic workflows, research assistants, natural-language interfaces, human-in-the-loop review, recommendation flows, and workflow automation for nonprofit teams. One example is ProspectAI, our deep-research agent, used by hundreds of nonprofits today. You will help drive its speed, cost, quality, and reliability at scale. Rapid experimentation. Take a loosely defined opportunity, find the smallest useful experiment, and build it fast. You will prototype with LLMs, internal data, third-party APIs, and product interfaces. You will test with real users, and help decide what to kill, iterate, or scale. Prototype to production. When an experiment works, make it real. This means secure architecture, reliable data flows and pipelines, observability, permissions, cost and latency controls, and code that others can maintain. Evals and measurement. We measure what we ship. You will build the eval harnesses, instrumentation, and experiment scaffolding that tell us whether a feature works. This applies before launch, after launch, and every time a prompt, model, or pipeline changes. You will work with a PM who sets the measurement direction and expects evidence over opinion. Hard data problems. Our most valuable problems are messy-data problems: churn prevention, entity matching, data quality, and donation propensity across large, noisy datasets. You will also build AI-powered internal tools that create leverage across engineering, product, and customer-facing teams. What you'll bring: - Strong product engineering experience across full-stack web applications: frontend, backend, APIs, data flows, and third-party integrations - AI or LLM features you have shipped to real users, with a practical grasp of evaluation, prompt and workflow iteration, failure modes, and cost and performance tradeoffs - Strong Python or TypeScript, or both - AI-native ways of working. You use AI agents and tools as a core part of how you build, and it makes you fast - Product judgment. You care about user value more than technical novelty, and you ship, learn, and improve - Comfort with messy data. You do not need a data science title, but these problems should interest you rather than put you off Bonus points: - Agentic workflows, RAG, eval harnesses, AI observability, or human-in-the-loop systems - Applied ML or a data science background, or work on data-heavy products, CRM data, or prospect research - Startup or founding-engineer experience in high-ambiguity product work Why this role matters: You will shape how Dataro uses AI across our products and how we work. You get room to experiment, and the responsibility to make the good ideas real. The best work here is not AI for its own sake. It is thoughtful product engineering, at real scale, for nonprofits. Why You'll Love Working With Us - High-impact role: you are the key technical representative for Dataro in the US market - Blend of engineering, problem-solving, and meaningful client interaction - Work on socially impactful technology that helps charities raise more money - Modern data stack (Python, Serverless AWS, Postgres, DuckDB, S3, Athena, etc.) - Strong support from a highly capable engineering team in Sydney - with autonomy and ownership locally - We value smart engineers who use modern AI tools to accelerate development, troubleshooting, and communication - Flexible work arrangements Benefits - Fully covered "silver" tier healthcare plan (with medical/dental/optical) - 401k plan, matched up to 5% - 4 weeks paid leave (with additional leave if moving house, having a baby, etc, subject to our internal policies) - 10 days paid sick leave - Professional development budget for courses, mentoring or conferences and additional home office budget - Additional Paid Volunteering Leave to give back to the causes that matter to you Working Hours Our customers are US-based, but our engineering headquarters is in Sydney, Australia. You may need to occasionally work flexible hours (generally, later start and finish) to collaborate effectively across both time zones. If this sounds like you, we'd love to hear from you. Apply here.