Lotus Health is an AI-powered virtual primary care platform that delivers free 24/7 medical consultations in 50 languages with human-doctor oversight.
RESEARCH ENGINEER About Us Lotus Health https://lotushealth.ai/ is a groundbreaking primary care app that integrates your medical records, AI, and real doctors to provide free, personalized healthcare and prescriptions. Our team includes ex-founders and engineers who have built and scaled consumer apps to millions of users, generating over $100M in annual revenue. Lotus is backed by Kleiner Perkins, and clinicians at Harvard and Stanford. Role Overview We are hiring a Founding Research Engineer to design, prototype, and ship the core reasoning and agentic systems that power Lotus. You will turn messy health data into accurate, cited, and actionable guidance for patients and clinicians. The work blends applied research with product engineering: dataset curation, model training and evaluation, retrieval and tool use, safety and alignment, and putting breakthroughs into production. You will work side by side with clinicians and the founding team and your work will reach patients quickly. Responsibilities - Research and Modeling - Build and iterate on agentic workflows that use retrieval, function calling, and planning to answer health questions with citations and uncertainty awareness - Fine tune and distill models for summarization, extraction, classification, and dialogue grounded in medical data - Develop abstention, routing, and fallback strategies that favor safety and correctness - Datasets and Labeling - Curate high quality datasets from EHR, claims, labs, devices, and chat logs with rigorous deidentification - Design synthetic data and clinician-in-the-loop labeling pipelines that reflect real clinical use - Evaluation and Safety - Own the eval stack for medical correctness, hallucination, bias, safety, latency, and cost - Build automated red teaming and regression suites tied to clinical guidelines and source citations - Systems and Production - Ship research to production with robust observability, feature flags, and rollback plans - Optimize inference with batching, quantization, LoRA or QLoRA, and vLLM or TensorRT where appropriate - Collaborate with data and product engineers on retrieval, storage schemas, and lineage so every claim is explainable What You Bring: - Strong Python and deep experience with PyTorch or JAX - Track record shipping applied ML or LLM features to real users, not just prototypes - Hands-on experience with RAG, prompt and tool design, evaluation harnesses, and error analysis - Solid SQL plus comfort with vector stores and retrieval patterns - Product sense, pragmatism, and the ability to reduce complex systems into simple, reliable components - Willingness to work on-site in San Francisco Bonus Points: - Experience with clinical ontologies and standards such as SNOMED CT, ICD, LOINC, RxNorm, FHIR, and NCPDP - Background in RLHF or RLAIF, distillation, program-of-thought, and structured tool use - Experience building speech or multimodal pipelines for medical settings - Contributions to open source, published work, or well known eval frameworks - Deep familiarity with observability stacks such as Sentry and Langfuse and containerized deployments such as Docker or ECS Why Lotus: Join a team redefining how healthcare information is understood and acted upon. As a founding member you will set research direction, shape the model and agent architecture, and see your work improve care for real people at scale. You will work with exceptional engineers, clinicians, and researchers to build accessible, free primary care for everyone. If this sounds like you, we would love to meet.