Journey is a loyalty and guest engagement platform that builds a shared rewards and personalization network for independent hotels and luxury residences.
<p> </p> <p class="isSelectedEnd">The <strong>QA/QC Engineer</strong> plays a key role in ensuring the quality, compliance, and integrity of themed entertainment and construction projects. You'll oversee quality assurance and quality control activities throughout the project lifecycle, ensuring that materials, workmanship, and processes meet company standards, client requirements, and relevant industry regulations.</p> <p class="isSelectedEnd">Working closely with Project Managers, Technical Engineers, Site Teams, Contractors, and Consultants, you'll support the delivery of high-quality projects by implementing effective quality management systems, conducting inspections and audits, and driving continuous improvement across project delivery.</p> <h3>Key Responsibilities</h3> <p class="isSelectedEnd">The essential functions include, but are not limited to, the following:</p> <p class="isSelectedEnd"><strong>Quality Assurance & Quality Control</strong></p> <ul data-spread="false"> <li>Develop, implement, and maintain QA/QC procedures and inspection processes across projects.</li> <li>Ensure all work complies with project specifications, quality standards, and regulatory requirements.</li> <li>Manage project QA/QC documentation, including inspection requests, certificates, calibration records, test results, and non-conformance reports.</li> <li>Monitor quality performance and recommend corrective and preventative actions where required.</li> </ul> <p class="isSelectedEnd"><strong>Inspections & Compliance</strong></p> <ul data-spread="false"> <li>Plan and oversee inspection and testing activities throughout project delivery.</li> <li>Review the quality of materials and workmanship to ensure compliance with project specifications.</li> <li>Coordinate inspections with Consultants, Site Teams, and Technical Engineers.</li> <li>Support compliance with company quality manuals, industry standards, and health and safety requirements.</li> </ul> <p class="isSelectedEnd"><strong>Project Support</strong></p> <ul data-spread="false"> <li>Develop method statements, inspection and test plans (ITPs), risk assessments, and quality checklists.</li> <li>Liaise with Technical Engineers regarding material submittals and project documentation.</li> <li>Work collaboratively with Project Managers, Contractors, and Suppliers to maintain quality standards across all project phases.</li> </ul> <p class="isSelectedEnd"><strong>Auditing & Continuous Improvement</strong></p> <ul data-spread="false"> <li>Conduct internal quality audits and monitor compliance with established quality management systems.</li> <li>Analyse quality performance data and identify opportunities for process improvement.</li> <li>Promote best practice in quality assurance throughout the organisation.</li> <li>Support the implementation and continuous improvement of integrated management systems where applicable.</li> </ul> <p class="isSelectedEnd"><strong>Documentation & Reporting</strong></p> <ul data-spread="false"> <li>Maintain accurate project quality records and documentation.</li> <li>Prepare quality reports and communicate findings to project stakeholders.</li> <li>Ensure all quality documentation is complete, accurate, and maintained throughout the project lifecycle.</li> </ul> <h3>Candidate Qualifications & Skills</h3> <h3>Required</h3> <ul data-spread="false"> <li>Bachelor's degree in civil engineering, Construction Management, or a related engineering discipline.</li> <li>Experience in a QA/QC or quality engineering role within the construction or engineering industry.</li> <li>Good understanding of quality assurance principles, inspection processes, and quality management systems.</li> <li>Experience preparing QA/QC documentation, inspection records, and quality reports.</li> <li>Strong attention to detail and excellent organisational skills.</li> <li>Ability to communicate effectively with multidisciplinary teams, contractors, and clients.</li> <li>Proficiency in Microsoft Office.</li> </ul> <h3>Desirable</h3> <ul data-spread="false"> <li>Experience within the themed entertainment, visitor attractions, or experiential construction industry.</li> <li>ISO Quality Management Systems training or certification.</li> <li>Experience carrying out quality audits and inspections.</li> <li>Knowledge of Integrated Management Systems (IMS).</li> <li>Experience preparing Inspection & Test Plans (ITPs), method statements, and risk assessments.</li> </ul> <p> </p> <p><strong>Contract</strong>: Permanent, Full Time</p> <p> </p><div class="content-pay-transparency"><div class="pay-input"><div class="title">Salary Pay Range</div><div class="pay-range"><span>£35,000</span><span class="divider">—</span><span>£40,000 GBP</span></div></div></div><div class="content-conclusion"><p><strong><span data-contrast="auto">About Journey</span></strong><span data-ccp-props="{}"> </span></p> <p><span data-contrast="none">The Multidimensional Experience Agency</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p> <p><span data-contrast="none">Journey is a global design and innovation agency shaping the future through multidimensional experiences (MDX) that connect people, brands, and culture. </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p> <p><span data-contrast="none">Our layered MDX approach crafts story-driven, sensory-rich engagement across physical, immersive, digital, and virtual spaces—fuelled by creative and technological innovation. </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p> <p><span data-contrast="none">Born from a legacy of pioneering studios, Journey blends strategic thinking with deep creative expertise to deliver solutions across industries. </span><span data-ccp-props="{"13423