📍 Location: Turin, Italy (hybrid) 📁 Type: Full-time 📈 Level: Mid–Senior 📣 Reporting to: CTO ABOUT NEBULY Nebuly is a fast-growing, VC-backed startup building the data and intelligence infrastructure for enterprise AI agents. Every enterprise function — sales, customer support, HR, finance — is deploying AI agents at scale. Every day, millions of conversations happen between employees and customers and these agents. Those conversations are the most valuable new data asset an enterprise produces — but they are unstructured, high-volume, and invisible without the right infrastructure. Nebuly plugs into the conversations flowing between users and enterprise AI agents, builds structured knowledge graphs from them, and surfaces the patterns that help leaders make decisions on adoption, quality, and ROI. Every new type of enterprise data has created a new category of software. CRM for customer interactions. Product analytics for user behavior. Nebuly is building that infrastructure layer for AI agent conversational data — a category that will touch every enterprise on the planet. Our customers include Vodafone, CNH, Oura, and others. Demand is accelerating fast — and we are building the team to match. WHY THIS ROLE MATTERS Our customers are some of the largest enterprises in the world — running mission-critical AI agents that touch millions of users. They chose Nebuly because they trust us to give them an accurate, reliable picture of what's happening across their AI deployments. That trust is built on product quality, and product quality is built by you. This role exists because we hold ourselves to an unusually high bar. Bugs that would be acceptable at most startups are not acceptable here. A broken chart, a wrong metric, a failed deployment — these are not minor inconveniences. They are credibility issues with a Fortune 500 customer. You shouldn't apply if you see QA as a gate at the end of the engineering process. You should apply if you believe quality is a mindset that starts before a single line of code is written — and you want to be the person who holds the entire engineering team to that standard. WHAT YOU'LL DO - Own the end-to-end quality of the Nebuly platform — from new feature releases to production deployments across customer environments - Catch issues before they reach customers — proactively test, break things, and surface edge cases that engineers miss - Work closely with engineers and the PM during feature development to define acceptance criteria and flag quality risks early - Own and maintain test environments that accurately reflect production conditions, including enterprise self-hosted deployments - Investigate and reproduce bugs reported by customers, triage severity, and coordinate fast resolution with the engineering team - Build internal QA processes and documentation as the team scales — you are the first dedicated QA hire, and you will define how this function works WHAT WE'RE LOOKING FOR - 4+ years of experience in QA engineering in a B2B SaaS environment - Strong experience with test automation frameworks (Playwright, Cypress, Selenium, or similar) - Solid understanding of backend systems — ability to test APIs, data pipelines, and database outputs, not just UI - Experience testing data-heavy or analytics products is a strong plus - Familiarity with Python, Typescript and SQL — you don't need to be a developer, but you need to be able to read code and write queries - Experience with CI/CD pipelines and integrating automated tests into the release process - High attention to detail and a genuine intolerance for shipping things that aren't right - Strong communication skills in English — you will work closely with engineers, the PM, and occasionally with customers WHAT WE OFFER Real ownership. The processes, standards, and test infrastructure you build will define quality at Nebuly for years. High stakes, high impact. Our customers run mission-critical AI products. Your work directly protects their trust in us — and you'll feel that weight and that satisfaction every day. A high-growth environment. As we scale, so do the opportunities. You'll grow with the product and the company. Competitive pay + equity. Top-of-market salary for a startup role, plus meaningful stock options in a fast-scaling company. Sound like you? Send your resume to careers@nebuly.ai. We're excited to meet you.