Atomicwork provides an AI-powered modern service management platform that automates enterprise workflows and employee support through Slack and Microsoft Teams.
<p data-pm-slice="0 0 []"><strong>Atomicwork</strong> is on a mission to transform the digital workplace experience by uniting people, processes, and platforms through AI automation. Our team is building a modern service management platform that enables growing businesses to reduce operational complexity and drive business success.</p> <p>This is a <strong>hybrid position</strong> based out of our <strong>Bengaluru office</strong>. We offer competitive pay to employees and practical benefits for their whole family. If this sounds interesting to you, read on.</p> <div class="p-rich_text_section"> <p><strong data-stringify-type="bold">The opportunity for you</strong></p> <ul> <li> You will drive technical products while managing cross-team collaboration and complex project schedules, removing roadblocks and driving to completion.</li> <li> You will develop and own the integration strategy and roadmap to support the growing needs of customers in the ITSM domain.</li> <li> You will deeply understand the problems you are handling via research, data and customer conversations, and work on defining the problems and solutions with the team.</li> <li> You’ll work with a smart bunch of designers and engineers to help them understand user needs and empower them to make great product decisions.</li> <li> You’ll work with sales and marketing to help craft messaging and effectively communicate the value of our product.</li> <li> You’ll also own and maintain the quality of the product areas your team are responsible for and aim to deliver world-class software with every release.</li> </ul> <p> <strong data-stringify-type="bold">What we're looking for</strong></p> </div> <ul class="p-rich_text_list p-rich_text_list__bullet" data-stringify-type="unordered-list" data-indent="0" data-border="0"> <li data-stringify-indent="0" data-stringify-border="0">4+ years of product management experience in B2B SaaS, ideally within the ITSM or related enterprise software domain.</li> <li data-stringify-indent="0" data-stringify-border="0">Proven track record of managing product integrations, APIs, or third-party software ecosystems.</li> <li data-stringify-indent="0" data-stringify-border="0">Experience working with integration platforms, API management, and data synchronization between enterprise systems (e.g., CRM, ERP, HRMS, etc.)</li> <li data-stringify-indent="0" data-stringify-border="0">Good problem-solving skills, and the ability to switch between thinking creatively and analytically</li> <li data-stringify-indent="0" data-stringify-border="0">Passion for end-user experience and attention to detail.</li> <li data-stringify-indent="0" data-stringify-border="0">Strong communication skills, including the ability to document and present design ideas effectively.</li> </ul> <h3><strong>What we offer (benefits)</strong></h3> <p>We are big on benefits that make sense to you and your family.</p> <ol> <li> <p><strong>Fantastic team</strong> —the #1 reason why everybody joins us. <strong></strong></p> </li> <li> <p><strong>Hybrid work</strong> — balance between working from the office and home.</p> </li> <li> <p><strong>Convenient offices </strong>— well-located offices spread over five different cities.<strong></strong></p> </li> <li> <p><strong>Flexible work timings</strong> — you get to decide how you want to work.</p> </li> <li> <p><strong>Paid time off</strong> — Unlimited sick leaves and 24 days off every year.</p> </li> <li> <p><strong>Health insurance</strong> — comprehensive health coverage for your entire family.<strong></strong></p> </li> <li> <p><strong>Great hardware </strong>— premium Apple hardware to help you do your best work. <strong></strong></p> </li> <li> <p><strong>Flexible allowances </strong>— with hassle-free reimbursements across spends.<strong></strong></p> </li> <li> <p><strong>Team events</strong> — we cover team meet-ups and celebrations for milestones.<strong></strong></p> </li> <li> <p><strong>Annual outings</strong> — for everyone to have fun together.</p> </li> </ol> <p><strong>Why we are different (culture)</strong></p> <p>As a part of Atomicwork, you can shape our company and business from idea to production. Our cultural values also set the bar high, helping us create a better workplace for everyone.</p> <ul> <li> <p><strong>Autonomy: </strong>We champion self-direction to deliver customer success, empowering teams and individuals to deliver peak performance.</p> </li> <li> <p><strong>Trust: </strong>We unwaveringly believe in our colleagues' positive intentions, approaching every interaction with trust to accelerate execution.</p> </li> <li> <p><strong>Ownership: </strong>We demonstrate unwavering commitment to our mission and goals, taking full responsibility for triumphs and setbacks.</p> </li> <li> <p><strong>Mastery: </strong>We relentlessly pursue continuous self-improvement as individuals and teams, dedicating ourselves to constant learning and growth.</p> </li> <li> <p><strong>Impatience: </strong>We recognize that our world moves swiftly and is driven by an unyielding desire to progress with every endeavor.</p> </li> <li> <p><strong>Customer Obsession: </strong>We place our customers at the heart of everything we do, relentlessly seeking to understand their needs and exceed their expectations.</p> </li> </ul> <h3><strong>What next (applying for this role)</strong></h3> <ol> <li> <p>Click on the apply button to get started with your application.</p> </li> <li> <p>Answer a few questions about yourself and your work.</p> </li> <li> <p>Wait to hear from us about the next steps.</p> </li> </ol><p><em><strong>Important notice for candidates:</strong></em></p><p><em>Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles at Atomicwork.</em></p><ul><li><em>Only apply through official Atomicwork channels. We do not use third-