Wordsmith is a legal AI startup that provides a platform to receive, route, resolve, and record legal work across email, Slack, Salesforce, Teams and other inputs.
ROLE OVERVIEW You will own a domain and its features end to end: the problem, the product direction, the user experience, the launch, the adoption and the results. You will care deeply about whether what we ship works, whether users understand it, and whether it drives the outcomes it was built for. You will be comfortable using tools like Claude Code, creating PRs, polishing UX autonomously and helping engineering teams move faster with clear, practical input. WHAT WE ARE LOOKING FOR 1. Strong product ownership. You take responsibility for a domain, understand the detail and drive it forward without waiting for perfect conditions. 2. Comfort with code. You do not need to be a full-time engineer, but you should be confident working close to the codebase, using AI coding tools, creating PRs, improving product hygiene and helping turn ideas into working products. 3. Strong design sense. You should have a strong sense for UX and evidence of it, ideally through prototyping, interface work, product exploration or examples of features you have shaped from rough idea to polished experience. 4. Sharp product judgement. You know how to identify the real user problem, make sensible trade-offs and push towards simple, high-quality solutions. 5. Strong data analysis. You can work with quantitative product data, understand what it means and use it to make better decisions. 6. Strong qualitative insight. You listen carefully to users, spot patterns in feedback and turn observation into product direction. 7. Clear communication. You can navigate ambiguity, speak well with engineers, designers, commercial teams and stakeholders, and help people find a practical path forward. 8. Commercial ownership. You work closely with marketing and go-to-market teams, and collaborate with Product Marketing, Account Management and Sales Enablement for launch and adoption, so that you fully own the success of your features. 9. Performance obsession. You care about whether a feature succeeds after it ships. You track usage, adoption, feedback and commercial impact, then keep improving. WHAT YOU WILL DO 1. Own a product domain within Wordsmith and drive its roadmap, delivery and performance. 2. Work with engineering to scope, shape and ship features quickly and cleanly. 3. Use Claude Code and similar tools to prototype, create PRs, polish product details and unblock progress. 4. Build prototypes and product flows that help the team make better decisions faster. 5. Combine product data, customer conversations and market understanding to decide what matters. 6. Work closely with marketing on positioning, launch plans, adoption and feature success. 7. Speak directly with users and internal teams to understand what is working, what is unclear and what needs to change. 8. Track product performance and keep pushing shipped work until it delivers. WHAT GREAT LOOKS LIKE You are the person who takes a messy product opportunity and turns it into something clear, useful and shipped. You can move between customer insight, product strategy, interface detail, technical implementation and commercial impact without dropping ownership. You are good to work with, direct in communication and calm in ambiguity. You do not wait for someone else to define success for your features. You define it, measure it and drive towards it. LOCATION This role is based in Edinburgh or London.