Super.com is a Toronto-founded savings app that offers a $15 monthly Super+ membership providing hotel discounts, cashback, prescription discounts, cash advances, and credit-building tools.
<div class="content-intro"><p>We are on a mission to pioneer the world’s next era of play. As we grow across Europe and Latin America, we’re building The Playstack - the technology powering the next generation of sports, gaming, and fan experiences. Join us, and help make it the most widely used platform in the world! From operations, to marketing, to product, we are looking for talented people who will shape how millions of customers play, watch, and connect every day.</p></div><p class="font-claude-response-body break-words whitespace-normal">As <strong>Principal Data Product Manager</strong> for the <strong>Analytics Platform</strong>, you will own the vision and roadmap for our core data foundation, primarily powered by Snowflake. Your mission is to bridge the perception versus reality gap: whilst our platform is technically robust, users often find data hard to use or unclear. You will define the "what" and "why" of the platform, ensuring it transitions from a reactive service to a strategic partner that empowers every team at Super to leverage data and AI capabilities at scale.</p> <p class="font-claude-response-body break-words whitespace-normal"><strong>What the role involves</strong></p> <p class="font-claude-response-body break-words whitespace-normal"><em>Product strategy & vision</em></p> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Own and articulate the product strategy and long-term vision for the Analytics Platform, defining the end-to-end analytical product lifecycle — from data producer contract management and quality guardrails to downstream data consumers, their access patterns, and measurable value realisation.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Stay ahead of industry trends in cloud warehousing, data modelling, and emerging AI technologies.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Propose and explore new ways of utilising Snowflake to leverage AI capabilities and drive business value.</li> </ul> <p class="font-claude-response-body break-words whitespace-normal"><em>User research & advocacy</em></p> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Define and continuously evolve a clear measurement framework for Analytics Platform usability and adoption, using it to enable data-driven decisions with platform leaders and to directly shape roadmap priorities based on measurable impact.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Deeply investigate customer needs, workflows, and pain points to eliminate blind spots in platform adoption.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Address the gap between technical uptime and user perception by ensuring data is intuitive, clear, and reliable.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Champion a user-centric culture, transforming how technical and business teams interact with our data models.</li> </ul> <p class="font-claude-response-body break-words whitespace-normal"><em>Roadmap & stakeholder management</em></p> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Build and maintain a prioritised product roadmap, balancing operational excellence with strategic initiatives.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Collaborate with Product, Marketing, and Data Science to ensure the Analytics Platform is focused on the most impactful initiatives across all areas.</li> </ul> <p class="font-claude-response-body break-words whitespace-normal"><em>Strategic integration</em></p> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Partner with Product teams to ensure the Analytics Platform is a first-class citizen in the development lifecycle.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Partner with Analytics Platform and Data leadership to transform high-level objectives into vision, direction, and roadmap for a scalable, reliable technical platform.</li> </ul> <p class="font-claude-response-body break-words whitespace-normal"><em>Execution & delivery</em></p> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Translate business goals into well-defined problem statements, user stories, and acceptance criteria.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Manage the development cycle in an Agile environment, providing clarity on priorities and monitoring progress.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Ensure every initiative has a defined problem to solve and clear success measurement.</li> </ul> <p class="font-claude-response-body break-words whitespace-normal"><strong>What we are looking for</strong></p> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Bachelor's or