Netomi is an AI customer service startup that uses large language models to automate and improve customer support for enterprises.
About the Company: Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, MGM, United, and others to enable agentic automation at scale across the entire customer journey. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences. Want to be part of the AI revolution and transform how the world’s largest global brands do business? Join us! About the Role As a Product Manager - Integrations, you will develop and manage the current and future platform features of our product to enable delivering an integrated offering with complementary customer service platforms and channels. You will partner with engineering, marketing, sales, customer success, partners, vendors and customers and will own critical features and user experiences. We are looking for someone with experience in SaaS platforms, APIs, systems integration, customer service/contact center platforms and AI/ML/Chatbots technologies.