Kraken Technologies provides an AI-driven software platform that automates customer service, billing, and smart energy asset management for utility companies.
OPENING FROM KRAKEN TECHNOLOGIES FRANCE 🇫🇷 - ALL LOCATIONS Help us use technology to make a big green dent in the universe! Kraken powers some of the most innovative global developments in energy. We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone. It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future. Kraken Customer What we do: build the most AI-driven, innovative, forward-thinking platform for energy management. From optimizing resources to delivering cost-effective, exceptional customer experiences through advanced Customer Information Systems (CIS), billing, meter data management, CRM, and AI-driven communications, Kraken is powering the next wave of innovation in the energy industry. Why we do it: future energy will not look like energy as we know it today. We need to not just think about our future, but build for it. Now. Our mission is to provide cheaper, greener energy to the French market. Octopus Energy France is a fast-growing energy company recognized as an ESS (social economy). **We offer a better experience to our customers through transparency, honesty and simplicity. We want to do better for the planet, through real, long-term investment in renewable energy production and a low-CO2 future that's better for our customers' wallets. We want to revolutionize the energy business through our people, our platform and our use of data. Our focus is on customer satisfaction, and receiving positive reviews is important to us - we have the best score among French energy suppliers on Google Reviews and Trust Pilot. Kraken technologies Kraken Technologies is a company within Octopus Energy Group who are licensing the Kraken platform and operating model to clients across the world. Current clients are both the Octopus Energy retails businesses around the world as well as external clients such as Good Energy, Origin, EDF, E.ON & Queensland Energy - with many more expected to join over the next few years! Our team All technology is written and maintained by a multi-discipline engineering team of around 450 people globally. This includes server-side, client-side and mobile engineers working closely with UX experts, copywriters and designers. We follow a Kanban-like approach, using Google docs and Asana to specify and manage work; Github, CircleCI and Terraform Enterprise as part of an immutable-infrastructure, continuous delivery pipeline; and Loggly, Sentry and Cloudwatch to measure performance and monitor production. Some of our coding conventions are open-source. Octopus is a great place to learn, work with some talented engineers and level-up your skills. Our technology On the server-side, we mainly use Python. Most of our websites are powered by Django and the Django-REST-framework. We also use Pandas, Numpy and Jupyter for analysis and forecasting, plus Celery, RabbitMQ, SQS and Airflow for background processing. We use AWS heavily, employing most of the "Hashistack" (eg Packer, Consul, Terraform) as part of a continuous deployment pipeline. See, for example, Django, ELB health checks and continuous delivery. Client-side, we use React, Redux and SASS; our mobile apps are built using native code or React Native.