Morse Micro designs and manufactures Wi-Fi HaLow semiconductor chips that provide long-range, low-power wireless connectivity for IoT devices.
Are you the kind of engineer who can't stand doing the same thing twice – who sees a repetitive process and immediately wants to automate it away? Morse Micro is looking for an IT Automation & Service Delivery Engineer to take ownership of how our IT function delivers, and to make it run faster, smoother, and smarter. This isn't a ticket-grinding role: it's about engineering better workflows, automating the repetitive, and raising the bar on how a fast-growing semiconductor company runs its IT. If you like solving problems once and for all rather than over and over, this is for you! Based on-site at our Surry Hills (Sydney) headquarters, you'll own IT service delivery end-to-end and drive the automation and efficiency projects that lift the whole team – working closely with the Information Technology Manager and the team. Your main responsibilities will include: - Owning IT service delivery end-to-end – designing triage and workflows, setting and meeting service standards, and being accountable for keeping our request queue healthy and under control - Driving automation and efficiency across IT operations – identifying repetitive, manual work and engineering it away through scripting, tooling, and AI-assisted workflows - Leading "deliver better and faster" projects: streamlining onboarding/offboarding, self-service, monitoring, and the processes that consume the team's time - Building and maintaining automations and integrations across our IT and SaaS stack (identity, SSO, device management, ticketing) to reduce toil for the whole team - Supporting and helping maintain our network and infrastructure across HQ and remote sites, hands-on at the local level - Administering systems across a multi-OS environment (Windows, macOS, and Linux), with confidence working in Linux - Partnering with the IT Manager on technology decisions and continuous improvement, and helping lift the capability and tooling of the wider team - Providing hands-on technical support across the full stack (Level 1 to Level 4), helping people on the ground at HQ and supporting remote sites – happy to jump on the everyday requests and the role of resolving the toughest, deepest issues the rest of the team escalates - Supporting our security and compliance posture (ISO 27001-aligned practices, privileged access, identity and SSO) as part of day-to-day operations - Maintaining clear documentation, runbooks, and knowledge so improvements stick and the team can scale Essential skills and experience: - Proven experience in IT operations, systems, or infrastructure engineering, with a track record of owning and improving how IT is delivered - A genuine automation mindset – you reach for scripting and tooling to eliminate repetitive work, and you measure and improve how things run - Solid multi-OS administration skills across Windows, macOS, and Linux, with real Linux depth - Strong networking fundamentals – routing, switching, firewalls, VLANs, Wi-Fi, and multi-site connectivity – and the ability to support local infrastructure hands-on - Working knowledge of cloud infrastructure, ideally AWS (Networking, Lambda, IAM, core services) - Experience with identity and access management and SSO platforms (JumpCloud, or equivalent such as Okta / Entra ID) - A true ownership mindset – you take problems to closure and operate autonomously without needing to be directed - An A-player who is also a team player: high personal standards, strong communication, and the instinct to make the whole team better rather than work in isolation - Based in Sydney and able to work on-site at our Surry Hills HQ - Strong scripting ability (e.g. Python, PowerShell, Bash) is a plus and comfort building workflows and integrations between systems - Exposure to security and compliance frameworks (e.g. ISO 27001) is a plus - Experience with HPC environments (e.g. Slurm, AWS PCS) is a plus - Experience applying AI tooling to automate and accelerate IT work is a plus What we offer: - Competitive salary and stock option package - Access to cutting-edge AI tools to do your best work and stay at the front of the field - 10 days work remote from anywhere in the world - Opportunity to work at a cutting-edge startup company - Chance to make a significant impact on the future of wireless technology - Collaborative and supportive work environment Who we are: Morse Micro is Australia's largest semiconductor company building Wi-Fi HaLow (802.11ah) chips for the Internet of Things (IoT). We are a team of wireless experts that love to work hard, innovate & invent. Together, we are building the world's lowest power Wi-Fi technology that will enable billions of IoT devices to connect securely to the internet. We are a global team with offices in Sydney, Picton & Melbourne (Australia), Irvine & San Jose (USA), Bangalore (India), Cambridge (UK), Hangzhou & Shenzen (China), Taipei (Taiwan) and Tokyo (Japan).