Thoughtful.ai builds role-based AI agents and an automation platform that uses LLMs, NLP, OCR, and RPA to automate healthcare revenue-cycle tasks such as claims processing, eligibility verification, and payment posting.
<div class="content-intro"><p>SmarterDx, a <a href="https://www.smartertech.com/home-p" target="_blank">Smarter Technologies</a> company, builds clinical AI that is transforming how hospitals translate care into payment. Founded by physicians in 2020, our platform connects clinical context with revenue intelligence, helping health systems recover millions in missed revenue, improve quality scores, and appeal every denial. Become a Smartian and help optimize the way the healthcare system works for everyone. Learn more at <a class="c-link" href="http://smarterdx.com/careers" target="_blank" data-stringify-link="http://smarterdx.com/careers" data-sk="tooltip_parent">smarterdx.com/careers</a>.</p></div><p><strong>Group Product Manager, SmarterDenials</strong></p> <p><strong>Role</strong></p> <p>We're looking for a Group Product Manager to own, shape, and scale <a href="https://www.smarterdx.com/smarterdenials">SmarterDenials</a> — a game-changing AI solution supporting hospitals to appeal their denials more quickly for improved financial outcomes. In this role, you'll lead the evolution of the core SmarterDenials platform while actively supporting the expansion of our broader denials product line.</p> <p>You'll deeply understand user workflows, refine platform capabilities, and ruthlessly prioritize initiatives that deliver measurable business outcomes. You'll collaborate with engineering, data science, design, and client success leadership to scale the existing product — and work cross-functionally to help stand up adjacent products within the denials space. Reporting to the Director of Product, you'll have the autonomy to execute while staying aligned on market trends and growth strategy.</p> <p><em>**This role is fully remote within the US**</em></p> <p><strong>What You’ll Do</strong></p> <ul> <li>Own and drive the product vision and roadmap for the SmarterDenials teams - Appeal Writer, Management, and expansions — prioritizing initiatives that drive measurable clinical and commercial outcomes.</li> <li>Hire, coach, and develop a team of Product Managers, raising the bar on craft, customer empathy, and execution across the group.</li> <li>Deeply understand the SmarterDx user and buyer market, including payer behavior, denial patterns, and RCM workflows.</li> <li>Engage customers to gather feedback, identify friction points, and surface opportunities for high-impact product improvements.</li> <li>Define, track, and report on key success metrics to measure product performance, adoption, and business impact.</li> <li>Support PMs leading a cross-functional team of engineers, data scientists, and designers through the full product development lifecycle.</li> </ul> <p><strong>What You Bring</strong></p> <ul> <li>5+ years of product management experience, with at least 1–2+ years in a management role</li> <li>A track record of scaling an established product while also contributing to new product development or 0-to-1 initiatives.</li> <li>3+ years of experience in healthtech, ideally in RCM, denials management, coding, or B2B clinical workflows.</li> <li>Strong cross-functional collaboration skills across engineering, data science, and UX — you know how to lead without authority.</li> <li>Experience managing both external customers and internal stakeholders (Customer Success, Implementations, Sales).</li> <li>Excellent written and verbal communication; you can distill complexity into crisp narratives for both technical and executive audiences.</li> </ul> <p><strong>Nice To Haves</strong></p> <ul> <li>Experience with payer-specific denial logic, appeal workflows, or coding/clinical documentation products.</li> <li>Background in software engineering, data engineering, or a quantitative field.</li> <li>Proficiency in SQL or comfort with data analysis tools.</li> <li>Experience launching a net-new product at a growth-stage healthtech company.</li> </ul> <h3><strong>Compensation</strong></h3> <ul> <li>$185K to $215K salary</li> </ul> <p><em>#LI-Remote</em></p> <p><em>#LI-DNP</em></p><div class="content-conclusion"><h3>Benefits</h3> <ul class="p-rich_text_list p-rich_text_list__bullet p-rich_text_list--nested" data-stringify-type="unordered-list" data-list-tree="true" data-indent="0" data-border="0"> <li data-stringify-indent="0" data-stringify-border="0"><strong data-stringify-type="bold">Medical, Dental & Vision</strong> – Comprehensive plans with leading insurance providers, covering 75% of your premiums, depending on the plan.</li> <li data-stringify-indent="0" data-stringify-border="0"><strong data-stringify-type="bold">Paid Parental Leave</strong> – Generous paid leave to support families through birth or adoption: Up to 12 weeks for parents.</li> <li data-stringify-indent="0" data-stringify-border="0"><strong data-stringify-type="bold">Remote-First Team</strong> – Work from anywhere in the U.S.</li> <li data-stringify-indent="0" data-stringify-border="0"><strong data-stringify-type="bold">Unlimited PTO & 10 Holidays</strong> – So you can relax and recharge.</li> <li data-stringify-indent="0" data-stringify-border="0"><strong data-stringify-type="bold">401(k) with Traditional & Roth Options </strong>– Tax-advantaged retirement savings through Fidelity with a 4% match.</li> <li data-stringify-indent="0" data-stringify-border="0"><strong data-stringify-type="bold">Minimal Bureaucracy</strong> – A fast-moving, high-impact environment where you can focus on what matters.</li> <li data-stringify-indent="0" data-stringify-border="0"><strong data-stringify-type="bold">Incredible Teammates!</strong> – Work alongside smart, supportive, and mission-driven colleagues.</li> </ul></div>