Forward Deployed Engineering Manager
at CommerceIQ
- Seniority
- Lead Manager
- Location
- Bengaluru, Karnataka, India
- Posted
- 14d ago
llm
at CommerceIQ
<div class="content-intro"><h2><strong>The Company</strong></h2> <p>CommerceIQ is building the AI platform that runs commerce for the world's largest brands. We are not selling AI demos. We are shipping <strong>AI agents</strong> for content, media, and sales into the workflows of the Fortune 100 every week.</p> <div style="background-color: #1a2a6c; border-radius: 6px; margin: 16px 0; padding: 4px 0; overflow: hidden;"> <table cellspacing="0" cellpadding="0"> <tbody> <tr> <td style="width: 25%; padding: 16px 8px; vertical-align: top;"> <div style="font-size: 20px; font-weight: bold; color: #ffffff;">2,200+</div> <div style="font-size: 12px; color: #b0b8d8; margin-top: 4px;">Customers</div> </td> <td style="width: 25%; padding: 16px 8px; vertical-align: top;"> <div style="font-size: 20px; font-weight: bold; color: #ffffff;">10 of Top 12</div> <div style="font-size: 12px; color: #b0b8d8; margin-top: 4px;">CPG Companies</div> </td> <td style="width: 25%; padding: 16px 8px; vertical-align: top;"> <div style="font-size: 20px; font-weight: bold; color: #ffffff;">900+</div> <div style="font-size: 12px; color: #b0b8d8; margin-top: 4px;">Retailers Connected</div> </td> <td style="width: 25%; padding: 16px 8px; vertical-align: top;"> <div style="font-size: 20px; font-weight: bold; color: #ffffff;">$200M+</div> <div style="font-size: 12px; color: #b0b8d8; margin-top: 4px;">Raised</div> </td> </tr> </tbody> </table> </div> <p>Customers include Coca-Cola, Nestlé, Colgate-Palmolive, Mondelez, Samsung, and Kellogg's. Backed by SoftBank, Insight Partners, and Madrona. Headquartered in Mountain View with teams across the US, India, Canada, and the UK. Pre-IPO.</p></div><h2><strong>The Role</strong></h2> <p>We have thousands of enterprise users, proven product-market fit across digital shelf analytics, retail media, and sales operations, and the Fortune 100 running on our platform. That part works. Now we are building something new: <strong>autonomous AI agents</strong> that are already in customer hands and scaling fast. This is a 0-to-1 build inside a company that has the distribution, the data, and the customers to make it real.</p> <p>The AI Labs team operates as a startup within the company. It needs its own engineering leader. Someone who can recruit a world-class team in CIQ, set the technical direction for agentic AI in commerce, and ship at a pace that matches the opportunity. We have engineering teams across the US, India, Canada, and the UK. Mountain View is the center of gravity for AI leadership.</p> <p>This role reports directly to the Founders. We ship with <strong>Claude, GPT-4, and open-source models in production</strong>. Our engineers already write the majority of code with AI. Some things are great. Some things need to be rebuilt. The next leader will know the difference.</p> <h2><strong>What You Will Do</strong></h2> <h3><strong>Deploy AI Solutions with Customers</strong></h3> <ul> <li>Work directly with enterprise customers to implement AI agents and workflows across content, media, and sales use cases</li> <li>Customize and adapt CommerceIQ’s platform to fit real-world customer environments</li> <li>Drive rapid iteration cycles based on customer feedback and usage</li> </ul> <h3><strong>Bridge Customer Needs with Product & Engineering</strong></h3> <ul> <li>Translate ambiguous business problems into technical solutions and product requirements</li> <li>Provide structured feedback to product and engineering teams to improve core platform capabilities</li> <li>Identify patterns across customers and help shape repeatable product features vs one-off solutions</li> </ul> <h3><strong>Lead a High-Impact Engineering Pod</strong></h3> <ul> <li>Manage a small team of engineers focused on customer deployments and solutioning</li> <li>Ensure high quality of delivery while maintaining speed and adaptability</li> <li>Balance hands-on technical software development with ai tools like claude, cursor (~40%) with leadership and stakeholder management</li> </ul> <p> </p> <h3><strong>Drive Business Impact</strong></h3> <ul> <li>Understand customer KPIs and ensure deployed solutions drive measurable outcomes</li> <li>Act as a trusted technical advisor to customer stakeholders</li> <li>Partner with GTM and Customer Success teams to expand and deepen customer value</li> <li>Close pilots </li> </ul> <p> </p> <h3><strong>Shape the Future of AI at CommerceIQ</strong></h3> <ul> <li>Bring frontline insights into how AI is used in production</li> <li>Influence how CommerceIQ evolves from SaaS to AI-native workflows and agents</li> <li>Help define best practices for deploying AI systems at enterprise scale</li> </ul> <h2><strong>What We Look For</strong></h2> <p>This is not a caretaker role. We need a builder. Here is what matters:</p> <p><strong>Builder with Customer Instinct. </strong></p> <ul> <li>Experience working in customer-facing engineering, solutions engineering, or consulting roles</li> <li>Background in technology consulting, business consulting, or forward deployed engineering</li> <li>Abilit