Enterprise Solutions Engineer - West Coast

About the company

Dash0 is a NYC-based provider of an agentic observability platform built on OpenTelemetry that delivers autonomous operational intelligence via AI agents.

About this role

ABOUT DASH0 Join Dash0 and help us define the future of observability. We are OpenTelemetry-native, building a delightful, simple, and AI-centric platform that eliminates vendor lock-in and meaningless toil. Shape a product that developers love—all with transparent pricing and cost-control built in. The Opportunity As an Enterprise Solutions Engineer, you will act as a trusted technical advisor to our largest customers and prospects. You'll bridge the gap between product and customer outcomes — designing, demonstrating, and validating Dash0's technical capabilities in real-world enterprise environments. You'll partner with sales and product teams to deliver high-impact Proofs of Concept, guide observability architecture discussions, and ensure customers realize the full technical value of Dash0. This is a US-based remote role with business travel required. This role is can be remote and can be based anywhere on the West Coast. Note: Your internal title would be a Solutions Architect. Our Solutions Engineers work across both Pre-Sales and Post-Sales!   What You'll Do - Design and architect observability solutions leveraging OpenTelemetry, Kubernetes, and cloud-native technologies. - Translate complex enterprise customer requirements into scalable, performant, and maintainable Dash0 implementations. - Develop and execute Proofs of Concept (POCs) that highlight Dash0's differentiated technical capabilities. - Deliver engaging technical demos and presentations tailored to engineering and executive audiences. - Collaborate closely with Enterprise Account Executives throughout the sales cycle to position Dash0 as the technical solution of choice. - Provide architecture guidance and best practices for observability setup, telemetry data modeling, and OpenTelemetry collector design. - Create and maintain reusable demo environments, reference architectures, and POC templates. - Partner with Product Management to provide technical insights that influence roadmap and feature priorities. What You Bring - Deep technical knowledge in Kubernetes, OpenTelemetry, observability pipelines, and distributed tracing. - Hands-on experience with instrumentation, telemetry data ingestion, and performance optimization. - Strong understanding of modern DevOps, SRE, and platform engineering practices. - Excellent communication skills — you can explain complex observability concepts clearly to both engineers and executive decision-makers. - Ability to create and execute technical demos, architectures, and POCs that prove business value. - Collaborative mindset — you work seamlessly across Sales, Product, and Engineering teams. Nice to Have - Experience with CRM tools (HubSpot) for collaboration and pipeline visibility. - Contributions to technical content — blog posts, conference talks, or open-source documentation. - Familiarity with the CNCF ecosystem and community. - Experience in a high-growth, venture-backed startup environment. Why Dash0 This is a unique opportunity to help build a generational company. Dash0 is backed by top-tier investors including Balderton Capital, Accel and Cherry Ventures and led by a founding team with decades of experience in observability. We're in the middle of a massive growth phase after our Series B — and we're just getting started. If you're looking for a place where a great product meets great people, where momentum is real and your impact is visible from day one — this is it. What we offer: - Competitive salary & meaningful equity participation — you'll own part of what you're building - Flexible, remote-first work environment with offices in New York, Amsterdam, and Munich - €60/month phone & internet allowance - Location-specific benefits - Collaborative, fast-moving team culture with a builder mindset - Clear path for career growth and development - Direct access to founders and leadership