Joblogic provides field service management software that connects office and field teams with scheduling, CRM, asset management, apps, vehicle tracking, invoicing, and BI reporting for skilled trades and facilities.
<div class="content-intro"><h3><strong>The Joblogic Story</strong></h3> <p>Established in 1998, <strong>Joblogic</strong> is the UK’s #1 <strong>Field Service Management</strong> (FSM) software platform. We are a global business with offices in the <strong>UK</strong>, <strong>Pakistan</strong>, and <strong>Vietnam</strong>. Since our management buy-out in 2013, we have grown from <strong>~£500K </strong>ARR to <strong>~£35M+ </strong>ARR and expanded our team from 11 to 500+ people.</p> <p>Recently, we secured a strategic growth investment from <strong>Vista Equity Partners </strong>— a global technology investor specialising in enterprise software. This investment includes over <strong>£100</strong> million in new primary capital and will fuel our next phase of growth by accelerating our <strong>AI-first roadmap</strong>, expanding our platform into CAFM (Computer-Aided Facilities Management) capabilities, and supporting our expansion across Europe and beyond.</p> <p>With <strong>Vista’s </strong>backing, we’re transforming from a successful UK business into a global scaling SaaS rocket ship, and we’d love for you to join us on our journey to <strong>£100M </strong>ARR across international markets.</p> <p><strong>Joblogic </strong>provides software to service contractors who install and maintain the built environment. Our platform helps businesses streamline operations, improve profitability, ensure compliance, and achieve rapid growth. With over <strong>100,000</strong> users across industries including HVAC, plumbing, electrical maintenance, facilities management, and building fabric maintenance, we are entering a new era of intelligent automation, predictive maintenance, and data-driven decision-making for service firms.</p></div><p><strong>🌟 <u>ABOUT THE ROLE</u></strong><strong>:</strong></p> <p>As <strong>Joblogic</strong> is evolving into the first truly Agentic AI-driven FSM platform, our Vietnam team looking for an <strong>Engineering Manager</strong> who’s passionate about building systems that scale, who can bring structure to agility, and who’s excited by the kind of <strong>technological innovation and operational excellence that powers the AI-driven world</strong>.</p> <p>💡<strong>Ideal candidate</strong> for this role:</p> <p>✅ Has deep technical expertise </p> <p>✅ Enjoys solving complex system problems </p> <p>✅ Wants to lead through technical decisions, mentorship, and standards.</p> <p>As our <strong>Engineering Manager</strong> based in Ho Chi Minh City, you’ll lead the charge in ensuring our product features are delivered to market smoothly, efficiently, and with impact.</p> <p><strong>🌟 <u>WHAT YOUR MAIN FOCUS WILL BE</u></strong><strong>:</strong></p> <p><strong>1. Technical Leadership & Architecture</strong></p> <ul class="_893dbef1 _3b0fffcd _3b42afd3"> <li>Own system architecture and technical direction across products </li> <li>Drive design decisions with a focus on scalability, performance, and maintainability </li> <li>Lead design reviews and ensure high engineering standards </li> <li>Provide technical guidance and unblock teams on complex problems </li> </ul> <p><strong>2. Engineering Excellence & Delivery</strong></p> <ul class="_893dbef1 _3b0fffcd _3b42afd3"> <li>Establish and enforce best practices across development, testing, and deployment </li> <li>Ensure high-quality, reliable, and scalable system delivery </li> <li>Drive continuous improvement in performance, stability, and engineering processes </li> <li>Partner with Product to ensure strong execution and predictable delivery </li> </ul> <p><strong>3. People Leadership & Team Performance</strong></p> <ul class="_893dbef1 _3b0fffcd _3b42afd3"> <li>Lead, coach, and develop a team of engineers and team leads </li> <li>Set clear goals, expectations, and performance standards </li> <li>Build a culture of ownership, accountability, and continuous learning </li> <li>Support hiring and team scaling as the organization grows </li> </ul> <p><strong>4. Data-Driven Management & Reporting</strong></p> <ul class="_893dbef1 _3b0fffcd _3b42afd3"> <li>Track and analyze key engineering metrics (delivery, quality, incidents) </li> <li>Use data to drive decision-making and improve team performance </li> <li>Provide clear, structured updates to leadership and stakeholders </li> </ul> <p><strong>5. Cross-functional Collaboration</strong></p> <ul class="_893dbef1 _3b0fffcd _3b42afd3"> <li>Work closely with Product, Design, and Business teams to align priorities </li> <li>Ensure clear communication and strong ownership across teams </li> <li>Translate business needs into effective technical execution </li> </ul> <p><strong>🌟 <u>WHAT YOU BRING</u></strong><strong>:</strong></p> <p><strong>✅ Educational Background: </strong>Bachelor of Information Technology, or relevant field.</p> <p>✅ <strong>Technical Expertise (Core Requirement)</strong></p> <div id="input_line_1" style="text-align: left;"></div> <ul> <li><strong>8+ years </strong>in software engineering with <strong>strong technical foundation</strong></li> <li>Prior experience as <strong>Engineering Manager </strong>/ <strong>Technical Manager</strong></li> <li>Strong knowledge of: <strong>System design & architecture</strong>, <strong>Scalable backend systems</strong>, <strong>Database design & optimization</strong></li> <li>Experience reviewing and guiding technical solutions (without coding)</li> </ul> <p><strong><span data-contrast="none">✅ AI-First Engineering & Innovation</span></strong></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="23" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria