MaintainX is a mobile-first, IoT- and AI-enabled maintenance and frontline work management platform that digitizes work orders, SOPs, safety inspections, and provides asset health, predictive maintenance, and workforce scheduling.
<p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><em>MaintainX is the leading AI-powered Enterprise Asset Management (EAM) platform built for the modern world. Our mission is to make the lives of blue-collar workers easier worldwide by providing intuitive, mobile-first software that helps teams keep the physical world running. MaintainX powers operational excellence for 12,000+ businesses including Duracell, Univar Solutions Inc., Titan America, McDonald's, Brenntag, Cintas, Xylem, and Shell. We recently completed a $150 million Series D round, bringing our total funding to $254 million and valuing the company at $2.5 billion. We’re redefining how maintenance and operations teams work—transforming maintenance from a cost center into a strategic lever for growth<strong>.</strong> MaintainX fuses enterprise strength with consumer simplicity, empowering organizations to boost reliability, performance, and efficiency.</em></span></p> <hr> <h3><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><strong>The Opportunity</strong></span></h3> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">We're looking for a Director of Software Development to lead MaintainX's Platform division — the seven foundational teams every product engineer builds on: AI Builder, DevOps, Compliance, Testing Frameworks, Backend Frameworks, Mobile Frameworks, and SRE. This is a manager-of-managers role for someone who wants to define how a high-growth engineering org operates at scale.</span></p> <h3><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><strong>What You’ll Do:</strong></span></h3> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Own the roadmap and operating model for Platform Engineering: set division-level priorities, manage cross-team dependencies, and translate business goals into multi-quarter platform investments.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Lead and develop a team of Software Development Managers - coaching on people development, technical judgment, and organizational effectiveness across seven teams.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Set the engineering standards every product team depends on: framework conventions, reliability targets, compliance posture, and CI/CD health.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Drive MaintainX's AI-native platform strategy - the AI Builder team's agent orchestration, tool registry, and developer environments sit in this division; your job is to ensure the org extracts real leverage from them.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Own division-level reliability: SLO definitions, incident response frameworks, on-call health, and the systemic path from incident to prevention.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Partner with the CTO and peer engineering leaders on org design, architectural decisions, and headcount planning.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Represent Platform Engineering to the business — translating infrastructure investment into engineering velocity, developer experience, and customer trust.</span></li> </ul> <h3><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><strong><br>About You:</strong></span></h3> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">10+ years in software engineering with 5+ years in engineering leadership, including 2+ years managing managers across multiple teams.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Technical depth in at least two of: distributed systems, backend or mobile frameworks, platform engineering, reliability engineering - credible enough to make hard hiring decisions and engage in architecture reviews.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Track record of owning platform or infrastructure-focused teams at a growth-stage B2B SaaS company, with demonstrated impact on engineering velocity.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">AI-forward: you set direction for teams building on LLMs and agentic workflows, and you hold your org to an AI-native standard.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Systems thinker who identifies organizational bottlenecks and eliminates them without creating new ones — you design teams, not just manage them.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Strong communicator who can represent platform complexity and tradeoffs clearly to product, finance, and executive stakeholders.</span></li> </ul> <h3><br><span style="font-family: helvetica, arial, sans-serif;