Boom offers an AI-powered property management system that automates short-term rental and hotel operations.
ABOUT THE JOB OUR MISSION Boom https://www.boompay.app/ is on a mission to level the playing field for the 110+ million renters in the US by making housing more flexible, affordable, and rewarding. Boom is building a suite of rental financial services for renters and property managers, including tenant screening, rent payment reporting, rent reporting-as-a-service, and a number of integrations with the largest property management systems (PMS). Boom serves renters through the Boom App and property managers via the Boom Platform. Now serving thousands of renters, Boom is led by second-time founder Rob Whiting https://www.linkedin.com/in/robwhiting/ (ex-BCG, Rubicon). It's backed by investors such as Starting Line https://www.startingline.vc/, Clocktower Ventures https://www.clocktowerventures.com/, Gilgamesh Ventures https://www.gilgameshvc.com/ (Petal co-founders), and angels such as William Hockey https://www.forbes.com/sites/jeffkauflin/2022/04/21/plaids-billionaire-cofounder-is-back-with-a-new-startupa-fintech-friendly-bank-hes-running-with-his-wife/?sh=df10dc453908 and Zach Perret https://techcrunch.com/2021/01/14/plaid-ceo-touts-new-clarity-after-failed-visa-acquisition/ (Co-founders of Plaid) and Harry Stebbings https://techcrunch.com/2021/06/16/harry-stebbings-turns-up-the-volume-on-20vc-with-new-140m-fund/. Boom has been profiled by Inman https://www.inman.com/2023/10/30/new-boom-api-to-scale-reporting-of-tenant-payments-to-credit-bureaus/, Business Insider https://www.businessinsider.com/boom-pitch-deck-fintech-credit-builder-seed-2023-6, HousingWire https://www.housingwire.com/articles/rent-reporting-platform-boom-raises-4-5m-in-seed-round/, and more. OPPORTUNITY You will own execution for parts of Boom's products, working closely with the Senior Product Manager to help shape the roadmap and drive day-to-day delivery. You will report directly to the Senior Product Manager, and work closely with engineering, UX designers, and QA — with regular exposure to the Chief Executive Officer and Chief Product Officer as you take on more ownership. You'll need to be able to toggle between deep detail (e.g. user experience flows, payment flows, technical documentation) while keeping the broader business strategy and product direction in mind. This role is a great fit for someone who is highly-organized, works well cross-functionally, and wants to ship real products and features; it's not a great fit for someone who wants to do market analysis, benchmarking, slide decks, etc. This is a great opportunity to learn from and work closely with a talented team from places like BCG, Amazon, Grubhub, Eco, and others, with a clear growth path toward greater product ownership. This role is based in Austin alongside our product and leadership team. WHAT YOU'LL DO - Own end-to-end release of new product features - Assist the product team in managing the product backlog and product bug intake process - Help gather user feedback, document requirements, and support the creation of product specs and wireframes - Coordinate with engineering and design teams to ensure clear communication of requirements and timelines - Support QA and testing efforts to ensure high-quality product releases - Track and report on basic product metrics and user feedback - Assist in writing product documentation (e.g. release notes, FAQs, internal guides) - Learn and grow as a domain expert in tenant screening, rent reporting, and fintech/proptech trends - Support customer discovery efforts by documenting insights and suggesting potential product refinements WHAT YOU'LL NEED - 1-2 years of experience, ideally with some in a product or adjacent role (e.g. operations, analytics, project management, data analytics) - A passion for product management and eagerness to learn - Strong organizational skills and attention to detail - Self-directed and ability to operate amidst ambiguity - A bias toward action and a willingness to learn quickly - Solid communication skills (both written and verbal), including basic documentation and note-taking - A collaborative attitude and ability to work cross-functionally with engineering, design, and operations NICE TO HAVES - Familiarity with Figma, Jira, and Posthog - Ability to utilize SQL for creating queries - Ability to understand and discuss technical concepts such as APIs, databases, and relationship between frontend and backend development. BENEFITS OF WORKING AT BOOM - Competitive salary with stock options - Full healthcare coverage (health, dental, vision) including 50% coverage for dependents - 15 days of Paid Time Off (PTO) per year + 5 sick days + all US federal holidays (11 in total) (note: we think unlimited PTO is BS and causes some employees to feel guilty when they take it) - Company-issued laptop/MacBook - Company-sponsored training & development - Regular off-sites, retreats, and other company-sponsored events and travel opportunities