Applications Engineer 2

About this role

<div class="content-intro"><p><strong>Who we are&nbsp;</strong></p> <p>At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a class="c-link" href="https://customers.twilio.com/" target="_blank" data-stringify-link="https://customers.twilio.com/" data-sk="tooltip_parent">&nbsp;hundreds of thousands of businesses&nbsp;</a>and empower millions of developers worldwide to craft personalized customer experiences.</p> <p>Our dedication to <a class="c-link" href="https://www.twilio.com/en-us/blog/open-work" target="_blank" data-stringify-link="https://www.twilio.com/en-us/blog/open-work" data-sk="tooltip_parent">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.<br><span style="color: rgb(255, 255, 255);">.</span></p> <p><strong>Hiring and how we work</strong></p> <p>We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!&nbsp;</p> <p>Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.&nbsp;<br><span style="color: rgb(255, 255, 255);">.</span></p></div><p><strong>See yourself at Twilio</strong></p> <p>Join the team as Twilio’s next <strong>Applications Engineer 2&nbsp;</strong></p> <p><strong>About the job</strong></p> <p>Twilio is looking for a Salesforce Developer to join the GTM Automation team. This is a great role for an experienced Salesforce developer looking to work more closely with the business, apply their mastery on the Salesforce platform to deliver impact, and expand the breadth of exposure beyond Salesforce. You will be in the unique position of joining a growing development team that you can learn with and help shape.&nbsp;</p> <p>You are right for this role if you excel at solving multi-faceted problems, managing large volumes of data,&nbsp; and building world-class tools that drive impact. The ideal candidate is able to deeply understand the core business problem being addressed, balance speed and quality, and provide solution alternatives. You are a results-oriented individual who is motivated to tackle complex problems, has a "can do" attitude, and is comfortable asking questions.</p> <p><strong>Responsibilities</strong></p> <p>In this role, you’ll:</p> <ul> <li>Work with the GTM Automation Systems team on evolving a Salesforce data model that is technically scalable, easily reportable, and functionally intuitive for end users.</li> <li>Utilize SOQL API’s, Apex controllers, Apex Web Services, Apex callouts, and other development tools to build custom functionality that tailors our sales systems to our unique business and operating model.</li> <li>Participate in technical analysis activities together and document requirements for application Integration and also involved in integration design activities working with architects and other stakeholders.</li> <li>Review and assure quality in all code entering our codebase.</li> <li>Continually evaluate and refactor our existing codebase for increased extensibility.</li> <li>Ability to learn new technologies depending on project requirements.</li> </ul> <p><strong>Qualifications&nbsp;</strong></p> <p>Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!</p> <p><strong>*Required:</strong></p> <ul> <li>3+ years experience with <strong>Apex, LWC, SOQL</strong>, Javascript with Agile development practices</li> <li>Advanced flow development</li> <li>API integrations (ETL, marketing tools, ERP, analytics)</li> <li>Data architecture support</li> <li>Performance optimization and technical debt reduction</li> <li>Deployment and CI/CD support</li> <li>Security and scalability improvements</li> <li>Tech Design Collaboration with System Architect</li> <li>Ability to translate technical requirements into independent features for development</li> <li>Comprehensive experience on debugging and troubleshooting in Salesforce</li> <li>Experience in identifying common blind spots and bugs in Salesforce</li> <li>Experience in working with and optimizing millions of rows of data</li> <li>Proficiency in developing unit tests with assertions for core functionality</li> </ul> <p><strong>Desired:</strong></p> <ul> <li>Experience in AgentForce, Einstein, AI tools/technologies</li> <li>Experience in SQL, Python, Data Cloud, Snowflake</li> <li>Familiarity working with a Pay-as-you-go business model</li> <li>Experience developing and deploying through Heroku</li> </ul> <p><strong>Location</strong></p> <p>This role will be remote, and based in India <Karnataka, Tamil Nadu, Telangana State, Maharashtra and New Delhi>.</p> <p><strong>Travel&nbsp;</strong></p> <p>We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.</p> <p><strong>What We Offer</strong></p> <p>Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.</p><div class="content-conclusion"><p><strong>Twilio thinks big. Do you?</strong></p> <p>We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things.