<div class="content-intro"><p>Zafin is an AI platform company helping regulated institutions modernize how critical work is designed, governed, and delivered. Our technology enables organizations to move faster while maintaining the governance, accountability, and control required in highly regulated environments.</p> <p>Our portfolio includes <strong>Zafin AIOS</strong>, an agent orchestration platform for governed AI work; the <strong>Zafin Banking Platform</strong>, which helps banks modernize product, pricing, offers, billing, loyalty, and relationship management; and <strong>Zafin IO</strong>, an integration platform that connects data, systems, and workflows across complex enterprise environments.</p> <p>Headquartered in Toronto, Canada, Zafin partners with leading financial institutions across North America, Europe, the Middle East, Africa, and Asia-Pacific. As AI transforms the future of financial services, we're building the platforms that help regulated organizations adopt AI responsibly and at scale.</p></div><p><strong><span data-contrast="auto">What is the Opportunity? </span></strong><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></p> <p><span data-contrast="auto">As a Technology Support Engineer within Technology Group, you will learn, grow, and contribute as part of a highly competent global team, supporting a leading-edge mixed cloud and on-premises environment. This role is accountable for maintaining the cloud applications and platforms as well as on-premises infrastructure for the organization. This role is responsible for identifying and resolving any issues in the domain delivering an excellent end-user experience. This role will be based in Zafin Toronto office supporting Global IT operations. </span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></p> <p><span data-contrast="auto">This role reports to the Manager, Systems and Technology.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></p> <p><strong><span data-contrast="auto">What will you do? </span></strong><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="12" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Perform implementation, administration and support responsibilities for cloud applications, platforms and systems including, but not limited to the below:</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240,"335559991":357}"> </span></li> </ul> <ul> <li data-leveltext="o" data-font="Courier New" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="2"><span data-contrast="auto">Microsoft 365</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240,"335559991":357}"> </span></li> </ul> <ul> <li data-leveltext="o" data-font="Courier New" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="2"><span data-contrast="auto">Microsoft Azure cloud</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240,"335559991":357}"> </span></li> </ul> <ul> <li data-leveltext="o" data-font="Courier New" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"multilevel"}" data-aria-posinset="3" data-aria-level="2"><span data-contrast="auto">Microsoft Defender</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240,"335559991":357}"> </span></li> </ul> <ul> <li data-leveltext="o" data-font="Courier New" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"multilevel"}" data-aria-posinset="4" data-aria-level="2"><span data-contrast="auto">Microsoft End Point management / Intune</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240,"335559991":357}"> </span></li> </ul> <ul> <li data-leveltext="o" data-font="Courier New" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"multilevel"}" data-aria-posinset="5" data-aria-level="2"><span data-contrast="auto">Windows, MacOS and Linux technology stack</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240,"335559991":357}"> </span></li> </ul> <ul> <li data-leveltext="o" data-font="Courier New" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"multilevel"}" data-aria-posinset="6" data-aria-level="2"><span data-contrast="auto">Azure Entra ID</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240,"335559991":357}"> </span></li> </ul> <ul> <li data-leveltext="o" data-font="Courier New" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"multilevel"}" data-aria-posinset="7" data-aria-level="2"><span data-contrast="auto">Atlassian products – Jira, Confluence</span><span data-ccp-props="{"20