Staff UX/UI Designer

About this role

<p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 2">Company Overview</span></span></strong><span data-ccp-props="{"134245418":true,"134245529":true,"335559738":299,"335559739":299}">&nbsp;</span></p> <p><span data-contrast="none">Robots &amp; Pencils is an applied AI engineering firm building the next frontier of business architecture. We design and ship AI co-workers that integrate into enterprise operations and deliver measurable results for our clients. We're all in on AWS, combining deep UX capability with senior engineering talent to get AI into production fast and keep it there.</span>&nbsp;<br><span data-contrast="none">We’ve earned the trust of leaders across Consumer Products and Retail, Education, Energy, Financial Services, Healthcare, and Manufacturing and more, and earned a reputation as the nimble alternative to traditional global systems integrators. Founded in 2009, with delivery centers in Canada, the United States, Eastern Europe, and Latin America, we are smaller, faster, and more senior by design. Our teams average 15+ years of experience. We move fast, sweat the details, and build things that actually ship.</span><span data-ccp-props="{}">&nbsp;</span></p> <p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 2">Position Overview</span></span></strong><span data-ccp-props="{"134245418":true,"134245529":true,"335559738":299,"335559739":299}">&nbsp;</span></p> <p><span data-contrast="none">We’re looking for a Staff UX/UI Designer to define design strategy and lead quality across major client engagements. This role is ideal for an experienced designer who can own end-to-end design for complex, multi-platform products, lead UX research strategy, and partner with leadership and clients to shape product direction.</span><span data-ccp-props="{"335559739":240}">&nbsp;</span></p> <p><span data-contrast="none">In this role, you will work as a key design leader on a cross-functional team, owning design system architecture, driving research strategy, and mentoring designers at multiple levels. You’ll champion AI-powered design workflows, contribute to design operations, and help shape how the Experience team grows and works.</span><span data-ccp-props="{"335559739":240}">&nbsp;</span></p> <p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 2">Why This Role Matters</span></span></strong><span data-ccp-props="{"134245418":true,"134245529":true,"335559738":299,"335559739":299}">&nbsp;</span></p> <p><span data-contrast="none">At Robots &amp; Pencils, we design AI systems for a human world. Our name says it all. Robots and pencils means engineering paired with creativity, because every agent we ship has to work for real people in real workflows. That balance is baked into how we operate.</span>&nbsp;<br>&nbsp;<br><span data-contrast="none">Every role here contributes directly to that mission. Here, you shape how AI systems integrate into enterprise operations, how teams move at real velocity, and how products create measurable impact for clients and the people they serve. We ship production-ready AI in 30 to 45 days. That pace demands people who take ownership, lead with craft, and care deeply about what they put their name on.</span><span data-ccp-props="{}">&nbsp;</span></p> <p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 2">What </span><span data-ccp-parastyle="heading 2">You’ll</span><span data-ccp-parastyle="heading 2"> Do</span></span></strong><span data-ccp-props="{"134245418":true,"134245529":true,"335559738":299,"335559739":299}">&nbsp;</span></p> <p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 3">Craft &amp; Delivery</span></span></strong><span data-ccp-props="{"134245418":true,"134245529":true,"335559738":281,"335559739":281}">&nbsp;</span></p> <ul> <li><span data-contrast="none">Define design strategy and direction for major engagements, leading end-to-end design across complex, multi-platform products</span><span data-ccp-props="{"335559739":0}">&nbsp;</span></li> <li><span data-contrast="none">Own design system architecture and governance, ensuring consistency, scalability, and flexibility across products and teams</span><span data-ccp-props="{"335559739":0}">&nbsp;</span></li> <li><span data-contrast="none">Lead UX research strategy — selecting methodologies, embedding research into the delivery process, and ensuring insights influence product direction</span><span data-ccp-props="{"335559739":0}">&nbsp;</span></li> <li><span data-contrast="none">Champion AI-powered design workflows and lead their adoption on engagements, driving efficiency and creative quality (e.g., Figma AI, Claude)</span><span data-ccp-props="{"335559739":0}">&nbsp;</span></li> <li><span data-contrast="none">Drive design operations and process improvements that improve how the Experience team delivers and collaborates</span><span data-ccp-props="{"335559739":0}">&nbsp;</span></li> <li><span data-contrast="none">Lead internal initiatives including marketing, business development, and the evolution of the design practice</span><span data-ccp-props="{"335559739":0}">&nbsp;</span></li> </ul> <p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 3">Collaboration &amp; Communication</span></span></strong><span data-ccp-props="{"134245418":true,"134245529":true,"335559738":281,"335559739":281}">&nbsp;</span></p> <ul> <li><span data-contrast="none">Partner with leadership and clients on design direction, serving as a senior design voice at the engagement level</span><span data-ccp-props="{"335559739":0}">&nbsp;</span></li> <li><span data-contrast="none">Collaborate closely with engineers, strategists, and delivery leads to align design decisions with technical and business realities</span><span data-ccp-props="{"335559739":0}">&nbsp;</span></li> <li><span data-contrast="none">Lead workshops, design sprints, and collaborative sessions with clients and cross-functional teams</span><