Second Nature provides an AI-powered role-play platform that trains sales and service teams through realistic conversational simulations and personalized feedback.
TODAY, WE LIVE IN A WORLD WHERE EVERYTHING HAS BECOME CONVENIENT. NOW YOU CAN GET A RIDE ANYWHERE, BUY ANYTHING, AND GET AN ANSWER TO YOUR QUESTION WITH JUST A COUPLE CLICKS ON YOUR PHONE. CONVENIENCE ISN’T A LUXURY, IT’S AN EXPECTATION. SO WHY NOT RENTING? IT’S STILL A CHORE TO GET UTILITIES SET UP, BUY RENTERS INSURANCE, GET AIR FILTERS CHANGED, HANDLE PEST CONTROL, AND MORE. THAT’S WHY WE’VE BUILT THE WORLD’S FIRST RESIDENT EXPERIENCE PLATFORM THAT MAKES RESIDENT ONBOARDING, RESIDENT SERVICES, AND ANCILLARY REVENUE EFFORTLESS FOR PROPERTY MANAGERS. WE’RE PASSIONATE ABOUT TURNING FRICTION INTO TRIPLE WIN EXPERIENCES FOR RESIDENTS, INVESTORS, AND MANAGERS. THAT WAY RENTING CAN BE EASY AND REWARDING FOR EVERYONE. AND NOW YOU CAN JOIN US. APPLY TODAY TO JOIN 275+ PASSIONATE, CREATIVE PEOPLE WHO STRIVE TO MAKE A DIFFERENCE EACH DAY SO RESIDENTS, PROPERTY MANAGERS, AND INVESTORS ALL WIN. ABOUT THE ROLE Second Nature is looking for a highly experienced Staff Software Engineer to lead the development of innovative and scalable software solutions. In this role, you will work closely with cross-functional teams to design, implement, and maintain mission-critical systems. You will also mentor junior engineers and contribute to the company’s overall technology strategy. KEY RESPONSIBILITIES - Lead the design, architecture, and development of high-performance, scalable software systems - Write, test, and maintain high-quality code, ensuring it meets both functional and non-functional requirements. - Contribute to architectural decisions, ensuring scalability, performance, and maintainability of software systems. - Uphold coding standards, best practices, and guidelines while conducting code reviews to ensure high-quality software. - Analyze and resolve complex technical issues, optimizing code and improving system performance. - Work closely with product managers, designers, and other engineers to understand business requirements and translate them into technical solutions. - Drive continuous improvements in code quality, development processes, and team efficiency. - Create and maintain technical documentation, including architecture diagrams and API specifications. Communicate technical decisions and strategies clearly to both technical and non-technical stakeholders - Participate in agile development processes, including sprint planning, stand-up meetings, and retrospectives. - Stay up-to-date with emerging technologies and industry trends to drive innovation Preferred Qualifications - 5+ years of professional software development experience, with a strong background in software design and architecture. - Experience with TypeScript, React and Next.js. - Experience with NestJS and PostgreSQL. - Solid understanding of cloud-native architectures with Kubernetes and Terraform. - Deep knowledge of software architecture patterns and design (e.g., microservices, distributed systems, hexagonal architecture, domain driven design, etc). - Strong problem-solving and analytical skills. We get it. Requirements can sometimes hold people back from applying to a job, but don’t let that be the case here. If you believe you have the skills it takes to elevate this role, team, and company, we encourage you to apply for this role. Our Core Values - Pirate Ship; not a cruise ship. Bias towards action. - Massive Growth takes massive growth. We embrace challenges to increase our impact. - Grow the Pie. We focus on results so our customers & their customers win. Triple Win! - Purple Heart. We put the team before ourselves. - Extreme Ownership. See something? Say something; right the ship to get us back on course. - Be a moment maker. We aim to shatter the status quo. REMOTE WORK STATEMENT This position is a remote-first, work from home position. Second Nature is committed to creating a culture and workplace where remote work fosters collaboration and connections and is a key part of our company story and success. To be successful in a remote work role at Second Nature you must: - Be available during your scheduled working hours and give your full attention to the completion of your Second Nature job duties - Have a quiet, professional, distraction-free environment in which to complete your work - Have access to your own reliable high-speed internet connection - Attend our bi-annual in-person company meetings (Second Nature will reimburse the cost of your business travel per company guidelines) AI Innovation We're thrilled about the transformative potential of AI innovation and its ability to drive progress at Second Nature. As we continue to explore and integrate AI into our workflows, we’re eager to learn how you’ve embraced and implemented AI in your professional journey. In the interview process, we look forward to hearing about your experiences and exploring how we can collectively leverage AI technology to accelerate our growth. WHY SECOND NATURE? - Health First: Medical, Dental, Vision, & Life Insurance; 401K Plan - Location: Work Remotely from anywhere in the US - Flexibility: Open PTO and sick days - The Product: Beyond the awards and 5-star reviews… our clients and customers love what they can do with a fully managed RBP - Diverse, Inclusive Culture: We embrace employees from all backgrounds with openness and respect - Training: A supportive team to help you grow your career and unlock your full potential - Growth: The opportunity to get in on the ground floor of a fast-growing startup that’s designing and developing an exciting category Second Nature is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We take action to ensure equal employment opportunities for all candidates and employees and to provide employees with a workplace free of discrimination and harassment. Our hiring decisions are based on business needs, job requirements and individual qualifi