Staff Software Engineer (Developer Productivity)

About this role

<p>&nbsp;</p> <p><strong>About the Role</strong></p> <p>We're hiring a Staff Software Engineer with strong engineering fundamentals, hands-on experience building AI solutions, developer tooling, and automation to make AI a practical, measurable part of how teams build and ship software.</p> <p><strong>What You'll Do</strong></p> <ul> <li>Design and build internal tools, automations, and integrations that remove friction from daily engineering work.</li> <li>Own and improve core developer workflows: local development environments, code review, testing, CI/CD, and release processes.</li> <li>Instrument developer toolchains to measure cycle time, build reliability, deployment frequency, and other engineering effectiveness signals.</li> <li>Build and maintain shared templates, plugins, CLI tools, and guardrails that make common engineering patterns repeatable and safe.</li> <li>Evaluate and integrate new tools, including AI-assisted development tools, based on measurable impact to team velocity and code quality.</li> <li>Partner with engineers, leads, and managers to identify bottlenecks and improve how teams collaborate and ship.</li> <li>Define best practices for scalable, measurable developer tooling across the SDLC.</li> </ul> <p><strong>What You'll Bring</strong></p> <ul> <li>5+ years of software engineering experience, operating at a senior or staff level.</li> <li>Hands-on experience building AI solutions such as agents, LLM-powered workflows, or similar, beyond isolated prototypes.</li> <li>Experience building internal developer tools, workflow automation, or platform capabilities used by multiple teams.</li> <li>A track record of operationalizing AI tools across an engineering org.</li> <li>Strong grasp of developer productivity, SDLC workflows, and engineering enablement.</li> <li>Experience with telemetry, instrumentation, or analytics for workflow behavior and adoption.</li> <li>Strong hands-on scripting and automation skills.</li> <li>Experience with CI/CD, cloud infrastructure, and modern engineering toolchains.</li> </ul> <p><strong>Nice to Have</strong></p> <ul> <li>Hands-on experience with Claude Code, Cursor, or similar AI coding tools.</li> <li>Experience designing agentic systems, prompt engineering, or LLM orchestration frameworks.</li> <li>Experience building CLIs, developer portals, reusable templates, or self-service platforms.</li> <li>Observability tooling (Datadog, Sentry, Prometheus, Grafana, Kibana, or New Relic).</li> <li>Kubernetes, AWS, Terraform, and microservice-based systems.</li> <li style="font-weight: bold;"><strong>Must be based in Vancouver</strong></li> </ul> <p>&nbsp;</p><div class="content-pay-transparency"><div class="pay-input"><div class="title">Pay Range</div><div class="pay-range"><span>$131,000</span><span class="divider">—</span><span>$164,000 CAD</span></div></div></div><div class="content-conclusion"><p>&nbsp;</p> <p><strong>About Us</strong></p> <p><span data-olk-copy-source="MessageBody">Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.&nbsp;</span></p> <div><span data-teams="true">At Diligent, we're building the future with people who think boldly and move fast. &nbsp;Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. &nbsp;Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. &nbsp;The future belongs to those who keep learning, and we are building it together. &nbsp;At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact.</span></div> <p>Learn more at&nbsp;diligent.com or follow us on&nbsp;<u><a id="OWA170dad44-6a69-e1e1-d720-601cd59ec77c" class="x_x_x_OWAAutoLink" href="https://www.linkedin.com/company/diligent-board-member-services/mycompany/verification/" data-outlook-id="c606bc91-5052-4d3a-a1d1-ed00ede365d9" data-linkindex="1" data-auth="NotApplicable">LinkedIn</a></u>&nbsp;and&nbsp;<u><a id="OWA153deb8c-7641-f6fc-97cb-65df680002a3" class="x_x_x_OWAAutoLink" href="https://www.facebook.com/DiligentCorporation/" data-outlook-id="07f4e461-6294-4482-a624-e58c27cd6199" data-linkindex="2" data-auth="NotApplicable">Facebook</a></u></p> <p>&nbsp;</p> <p>&nbsp;</p> <p><strong>What Diligent Offers You</strong>&nbsp;</p> <ul> <li><strong>Creativity is ingrained in our culture.</strong> We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients</li> <li><strong>We care about our people.&nbsp;</strong>Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs&nbsp;to name a few</li> <li><strong>We have teams all over the world</strong>. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.</li> <li><strong>Diversity is important to us.</strong> Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.</li> </ul> <p>Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights a