Ambience Healthcare provides an ambient AI platform for real-time, coding-aware clinical documentation, CDI, and care handoffs across outpatient, emergency, and inpatient settings, integrating with Epic, Cerner, and athenahealth.
About Us: Here at Ambience, we never set out to be just another scribe. We’re building the AI intelligence platform that restores humanity to healthcare and drives meaningful ROI for health systems across the country. Our technology helps providers focus on delivering great care by removing the administrative burden that pulls them away from patients and away from their most impactful work. Ambience delivers real-time coding-aware documentation and clinical workflow support across ambulatory, emergency and inpatient settings at the top health systems in North America. Our teams operate relentlessly with extreme ownership to build the best solutions for our health system partners. We value candor, positivity and deep thought — and we expect a lot from each other because we know the problems we’re solving truly matter. Ambience was ranked #1 for Improving the Clinician Experience in the KLAS Research Emerging Solutions Top 20 Report, recognized by Fast Company as one of the Next Big Things in Tech, named one of the best AI companies in healthcare by Inc., and selected as a LinkedIn Top Startup in 2024 and 2025. We’re backed by Oak HC/FT, Andreessen Horowitz (a16z), OpenAI Startup Fund, and Kleiner Perkins — and we’re just getting started. We’re looking for a Staff Product Designer to own and accelerate the end-to-end user experience across our Clinical AI products. You’ll drive key product initiatives from whiteboard to launch—partnering closely with engineering, product, clinical experts, and our customers. WHAT YOU’LL ACCOMPLISH - Own end-to-end product design across high-priority features, from rough sketches to polished shipped experiences - Deeply understand our users—especially clinicians—through embedded research, shadowing, and feedback loops - Drive clarity in ambiguity: partner with PMs, engineers, and clinical AI research teams to shape the roadmap and translate complex workflows into elegant, intuitive UX - Build scalable design systems that enable rapid prototyping without sacrificing quality or consistency - Mentor designers and influence culture, bringing design thinking into product strategy conversations, critiques, and postmortems - Act like an owner: whether it’s improving cross-functional tooling or jumping into front-end polish, you’ll do what it takes to deliver great outcomes WE’D LOVE TO HEAR FROM YOU IF YOU… - Thrive in fast-paced, ambiguous environments and take initiative without waiting for direction - Have shipped high-impact product design work in technically complex B2B Saas domains - Are fluent across the full design stack—research, UX, UI, prototyping, systems—and can pivot fluidly as needed - Communicate clearly with technical and non-technical partners alike (engineers, clinicians, execs) - Obsess over the user experience, especially for high-stakes, high-friction workflows - Operate with speed, experimentation, and a bias toward action WHY JOIN US - Transformative impact: Help shape the future of AI-powered healthcare, directly improving clinician and patient outcomes - Extreme ownership: You’ll operate with autonomy, influence product direction, and own design from strategy to pixel-perfect execution - Frontier AI: Work at the edge of generative AI, deeply embedded into real-world workflows BONUS POINTS FOR - Experience designing for clinicians, healthcare systems, or complex enterprise users - Hands-on experience with front-end styling or contributing to a design system repo - A track record of mentoring other designers or helping shape design orgs from the ground up PAY TRANSPARENCY The base compensation for this role is approximately $220,000 - $260,000 per year, excluding equity or bonus. We’re providing flexibility so you can strike a cash vs. equity balance that works best for you. Our philosophy is to offer meaningful equity so our team shares directly in the value we build. Are you outside this range? We encourage you to apply — we consider individual needs and experiences. LOCATION We are targeting candidates within commutable distance of our San Francisco, CA office for this role. Life at Ambience Working at Ambience means opting into a high-ownership, high-trust environment built for people who want to grow fast, operate decisively and focus on work that matters. This could be the right place for you if you want to - Work on mission-critical AI technology that directly improves clinicians’ day-to-day lives and health system financial health across some of the most complex, high-stakes workflows in the world. - Join a “dream team” culture where we hire exceptional people, expect exceptional outcomes and invest deeply in feedback and continuous growth. We operate as a championship team, and that means being ok with hard, uncomfortable, ambiguous problems that lead to real greatness. - Operate with real ownership and accountability in an environment where there are no bystanders: If something is broken, we fix it! You will have meaningful autonomy and be expected to drive work to completion. To help you do your best work, we pair these expectations with benefits intentionally designed to help you feel supported and safe at Ambience and beyond. Some of our key benefits include - Comprehensive medical, dental, and vision coverage for you and your dependents - 401(k) with a company match of up to 3% of base salary - A remote-friendly culture (with a San Francisco HQ) and full equipment provisioning to ensure you can work effectively from wherever you’re based. - Parental leave to support your family needs - Annual company-wide off-sites, team off-sites and regular team lunches and all-hands gatherings, with travel, lodging and meals covered - Flexible time off with no annual cap, company-wide holidays and an annual holiday shutdown from December 24–January 1 designed to support real rest and long-term sustainability. Ambience Healthcare is an equal oppo