Super.com is a Toronto-founded savings app that offers a $15 monthly Super+ membership providing hotel discounts, cashback, prescription discounts, cash advances, and credit-building tools.
<div class="content-intro"><p>We are on a mission to pioneer the world’s next era of play. As we grow across Europe and Latin America, we’re building The Playstack - the technology powering the next generation of sports, gaming, and fan experiences. Join us, and help make it the most widely used platform in the world! From operations, to marketing, to product, we are looking for talented people who will shape how millions of customers play, watch, and connect every day.</p></div><p class="font-claude-response-body break-words whitespace-normal">The <strong>Staff Product Data Scientist</strong> sits at the intersection of product and strategy, operating as the decision engine for how Super uses data to drive commercial and product outcomes. Working in close partnership with Analytics Engineers, this role owns problem framing, hypothesis generation, and the translation of complex analyses into clear, actionable decisions — directly shaping how millions of customers engage with our products. This is a senior individual contributor role for someone who moves from messy business questions to sharp analytical conclusions that influence strategy at the VP and C-suite level.</p> <p class="font-claude-response-body break-words whitespace-normal"><strong>What the role involves</strong></p> <p class="font-claude-response-body break-words whitespace-normal"><em>Be the Decision Engine</em></p> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Conduct deep-dive analyses into customer behaviour, product usage, and commercial performance, going beyond surface metrics to uncover causal drivers through rigorous statistical methods</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Distinguish correlation from cause-and-effect, delivering decision memos with quantified impact ranges and clear "so what" guidance for senior stakeholders</li> </ul> <p class="font-claude-response-body break-words whitespace-normal"><em>Shape Strategy with Data</em></p> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Influence product roadmaps, commercial tactics, and marketing strategies by framing the right questions and designing experiments, including A/B tests and quasi-experiments</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Deliver evidence-based recommendations that directly change the course of decisions at Director, VP, and C-suite level</li> </ul> <p class="font-claude-response-body break-words whitespace-normal"><em>Define Metrics & Specifications</em></p> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Design KPI trees, define metric intent, and specify requirements for Analytics Engineers to implement certified, production-grade data products</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Define tracking plans for instrumentation, specify dashboard requirements and acceptance criteria, and ensure data capture supports decision-making needs</li> </ul> <p class="font-claude-response-body break-words whitespace-normal"><em>Partner Across the Business</em></p> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Collaborate with Product Managers, Commercial leaders, Analytics Engineers, and Marketers, leading problem-framing sessions and challenging assumptions</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Reframe vague requests into testable hypotheses and bring analytical rigour to high-stakes discussions</li> </ul> <p class="font-claude-response-body break-words whitespace-normal"><em>Tackle Ambiguity</em></p> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Translate broad business challenges into sharp analytical problems with measurable outcomes, bringing structure to fast-moving, ambiguous environments</li> </ul> <p class="font-claude-response-body break-words whitespace-normal"><strong>What we are looking for</strong></p> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Advanced statistical knowledge and applied experience with causal inference methods: A/B testing, confidence intervals, regression, quasi-experimental designs (difference-in-differences, synthetic controls, regression discontinuity), and familiarity with CUPED and variance reduction techniques</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Proficiency in SQL for exploratory analysis and data validation (Snowflake environment)</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Demonstrated track record of producing decision memos, strategy recommendations, or business cases that have measurably influenced product and commercial strategy</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Ability to transform complex causal analyses into clear, compelling narratives for VP and C-suite audiences, making evidence a