Sr. Specialist, Vehicle Serviceability Engineer

About this role

<div class="content-intro"><p>Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and trucks and will do so once again.</p> <p>But Scout is more than just a brand, it’s a legacy steeped in a culture of exploration, caretaking, and hard work.</p> <p>The Scout brand is all about respect. Respect for the past and the future by taking an iconic American brand that hasn’t been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. Respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute. And respect for our customers by developing two powertrains that meet their requirements — an all-electric powertrain as well as the Harvester™ range extender powertrain which includes a built-in gas-powered generator with an estimated 500 miles of combined range.</p> <p>At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout employee? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion.</p> <p>Join us at Scout Motors and be part of shaping the future of transportation. If you're ready to drive change and make history, apply now!</p></div><h4>What you’ll do</h4> <p>Become part of an iconic brand that is set to revolutionize the electric pick-up truck &amp; rugged SUV marketplace by achieving the following:</p> <ul> <li>Provide critical vehicle program inputs which take into account Scout’s anticipated vehicle service strategy, desired customer journey, and cost objectives.&nbsp;</li> <li>Drive the development of vehicle repair concepts, with a focus on body and frame repair, serviceability of drive systems, high utilization of mobile service, and interest in leveraging the latest over-the-air update tools.&nbsp;</li> <li>Partner with concept and systems engineering teams and suppliers to develop solutions to engineering, functional, and business challenges.&nbsp;</li> <li>Critically review all available vehicle technical specifications and existing service procedures, and offer actionable feedback for vehicle design, assembly processes, repair techniques, and service parts strategy.&nbsp;</li> <li>Recommend, validate, and document new repair concepts.&nbsp;</li> <li>Coordinate parts component levels and parts availability and test planning for vehicle repairability preparation efforts at both the prototype and serial-production development stages.&nbsp;</li> <li>Participate in discussions regarding vehicle repairability with external parties such as suppliers, insurers, body shops, and tool providers.&nbsp;</li> <li>Coordinate with future Field Technical Support team to support in-field repairs and technical information dissemination.&nbsp;</li> </ul> <p>&nbsp;</p> <p><strong>Location &amp; Travel Expectations</strong>:</p> <ul> <li>This role will be based out of the Scout Motors location in&nbsp;<strong>Novi, Michigan.</strong></li> <li>This role requires 4-5 days per week in the office, with regular in-person meetings and events.&nbsp;</li> <li><span class="NormalTextRun SCXW129803741 BCX8">The role requires regular attendance at meetings and events in other Scout locations, such as&nbsp;</span><span class="NormalTextRun SCXW129803741 BCX8">Columbia, SC</span><span class="NormalTextRun SCXW129803741 BCX8">, and Fremont, CA.</span></li> <li><strong>Travel</strong>: Domestic and international travel required, approximately 10% of the time. Valid driver's license required. Passport required.</li> </ul> <h4>What you’ll bring&nbsp;</h4> <p>We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:&nbsp;</p> <ul> <li>Bachelor’s degree in a relevant field of study, such as Mechanical, Electrical, or Mechatronics Engineering, preferred.&nbsp;</li> <li>8+ years of relevant experience related to design and release (DRE), repair process engineering, vehicle diagnostics, vehicle maintenance and repair, and/or automotive service technology.&nbsp;</li> <li>3-5 years of experience in body and frame design, with demonstrated knowledge of welding processes, repair procedures, and industry best practices.&nbsp;</li> <li>Experience providing voice-of-customer product inputs, independently managing projects and reporting to executive-level stakeholders.&nbsp;</li> <li>Familiarity with vehicle service and repair processes in workshop and mobile environments and/or over-the-air OTA updates.&nbsp;</li> <li>Ability to clearly translate abstract and technical concepts into clear product specifications, repair processes, and engineering requests.&nbsp;</li> <li>Self-motivated ability to independently design, coordinate, and document maintenance tests to analyze and ensure effective and cost-conscious repair methods.&nbsp;</li> <li>Disciplined and structured approach to identifying, describing, and documenting technical issues and opportunities for improvement.&nbsp;</li> <li>Experience with authoring, editing or updating global vehicle technical incident databases to track issues and countermeasure developments.&nbsp;</li> <li>Comfort with the ambiguity and uncertainty that is present in early-stage startup environments, without losing focus on delivering results.&nbsp;</li> <li>Ability to communicate with, influence, and manage stakeholders toward desired outcomes without direct reporting-line authority.&nbsp;</li> <li>