Solutions Engineering - LATAM

About this role

<div class="content-intro"><h1 class="MuiGrid-root css-1j4zddb"><span style="color: rgb(37, 71, 123);">Who we are:</span></h1> <div class="MuiGrid-root css-17v2lcf"><span style="color: rgb(102, 120, 140);">Geotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities.</span></div> <div class="MuiGrid-root css-17v2lcf">&nbsp;</div> <div class="MuiGrid-root css-17v2lcf"><span style="color: rgb(102, 120, 140);">Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab’s open platform and Geotab Marketplace ®, offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes.</span></div> <div class="MuiGrid-root css-17v2lcf">&nbsp;</div> <div class="MuiGrid-root css-17v2lcf"><span style="color: rgb(102, 120, 140);">Our team is growing and we’re looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it’s like to be a Geotabber, check out our&nbsp;<a class="MuiTypography-root MuiTypography-inherit MuiLink-root MuiLink-underlineHover css-sbvzk" style="color: rgb(102, 120, 140);" href="https://careers.geotab.com/blog/">blog</a>&nbsp;and follow us @InsideGeotab on&nbsp;<a class="MuiTypography-root MuiTypography-inherit MuiLink-root MuiLink-underlineHover css-sbvzk" style="color: rgb(102, 120, 140);" href="https://www.instagram.com/insidegeotab/">Instagram</a>.&nbsp;</span></div></div><div class="MuiGrid-root css-17v2lcf"> <h1><span style="color: rgb(37, 71, 123);">Who you are:</span></h1> <p><span style="color: rgb(102, 120, 140); font-size: 12pt;">The Solutions Engineering role showcases and adapts Geotab solutions for partners and end-users, by identifying and understanding customer needs and requirements. This position is involved in the development and customization of solutions using Geotab’s open platform to meet unique requirements, support partners and customers to overcome their business challenges.&nbsp;If you love technology, and are keen to join an industry leader — we would love to hear from you!<br></span></p> <h1><span style="color: rgb(37, 71, 123);">What you'll do:</span></h1> <p><span style="font-size: 12pt; color: rgb(102, 120, 140);">In this role, you will work closely with a variety of stakeholders within our sales channels, customer care, product management, and other Solutions Engineering teams. You will play a fundamental role in driving Geotab’s strategies, developing tools and educational content for internal teams and external partners, and advancing ongoing business objectives. This position helps identify gaps in the product ecosystem while providing alternative solutions and valuable feedback to our product and development teams.<br></span></p> <h1><span style="color: rgb(37, 71, 123);">How you'll make an impact:</span></h1> <ul> <li> <p><span style="font-size: 12pt; color: rgb(102, 120, 140);">Develop and maintain comprehensive knowledge of the Geotab ecosystem, serving as a Subject Matter Expert (SME) to empower end-users and partners and enhance their understanding of Geotab solutions.</span></p> </li> <li style="font-size: 12pt; color: rgb(102, 120, 140);"> <p><span style="font-size: 12pt; color: rgb(102, 120, 140);">Engage and collaborate with partners and end-users to optimize their utilization of Geotab's technology, products, and solutions, tailoring the approach to meet their specific needs.</span></p> </li> <li style="font-size: 12pt; color: rgb(102, 120, 140);"> <p><span style="font-size: 12pt; color: rgb(102, 120, 140);">Collaborate with the Geotab revenue generating teams as a key technical resource to identify and deliver effective solutions for customer challenges, by working closely with them and their partners, contributing to sales growth, ecosystem expansion and customer retention.</span></p> </li> <li style="font-size: 12pt; color: rgb(102, 120, 140);"> <p><span style="font-size: 12pt; color: rgb(102, 120, 140);">Conduct technical activities ranging from discovery, requirements gathering, technical demonstrations, presentations, etc. enabling an enriching customer engagement experience.</span></p> </li> <li style="font-size: 12pt; color: rgb(102, 120, 140);"> <p><span style="font-size: 12pt; color: rgb(102, 120, 140);">Ensure partner and end-user satisfaction through prompt and accurate service, bolstering internal team support by providing additional insights and know-how.</span></p> </li> <li style="font-size: 12pt; color: rgb(102, 120, 140);"> <p><span style="font-size: 12pt; color: rgb(102, 120, 140);">Support Geotab’s partner upskilling, driving them towards excellence to support customers across unique channels, using best practices, and leveraging a deep understanding of industry verticals.</span></p> </li> <li style="font-size: 12pt; color: rgb(102, 120, 140);"> <p><span style="font-size: 12pt; color: rgb(102, 120, 140);">Assess and analyze partner and end-user business challenges, identifying Geotab’s viability and proposing alternative approaches when necessary.</span></