Software Quality Engineering Manager

About this role

// About Providius Providius has been at the forefront of innovation in the Media & Entertainment industry for over a decade, delivering solutions to complex challenges in IP media and IT infrastructure within mission-critical environments. Headquartered in Hamilton, Ontario, Canada, we are a privately held company focused on building practical, reliable systems that solve real-world problems. // What We’re Looking For We’re looking for a forward-thinking, hands-on Quality Engineering Manager to champion software quality, release engineering, and modern testing practices across our software teams. This role is designed for a technical leader who loves the challenge of designing scalable QA frameworks, advancing automation, and introducing modern release engineering disciplines to high-growth environments. You should be highly comfortable with software that runs in complex, real-world ecosystems. Our systems involve enterprise on-premise deployments, cloud-hosted SaaS platforms, hybrid architectures, complex integrations, and direct interactions with networking infrastructure and external hardware dependencies. This is an opportunity for a builder. You will have the mandate to design modern testing structures, implement advanced automation frameworks, mentor existing talent, and strategically scale the quality engineering function over time. // Position Overview As Quality Engineering Manager, you will partner closely with engineering leadership to elevate how Providius validates and delivers software. You will provide strategic direction and technical mentorship across new and existing core product lines. In this role, you will lead and collaborate with our existing quality and release resources, helping to cultivate their skills, align their strengths with our scaling objectives, and define the tools, frameworks, and future hiring strategies needed to support them. Because our portfolio spans customer-deployed enterprise software, cloud-hosted systems, and intricate configurations, your strategy will account for diverse delivery models, ensuring that every release across our hybrid ecosystem meets the high reliability standards our mission-critical enterprise customers expect. // Duties and Responsibilities Strategic Ownership : Define and execute the long-term vision for software quality, automated testing, and release engineering across all product lines. Multi-Model Quality Foundations : Establish modern quality frameworks that seamlessly support on-premise, SaaS, and hybrid software delivery models. Continuous Improvement : Evaluate existing testing workflows to identify opportunities for automation, efficiency gains, and advanced test coverage. Release Engineering & Predictability : Design robust release gates, automated regression pipelines, and deployment validation practices to ensure highly predictable, seamless releases. Team Mentorship & Growth : Lead, mentor, and empower existing QA and release team members, fostering a collaborative environment focused on technical growth and skill development. Cross-Functional Collaboration : Partner closely with software engineering managers, developers, product specialists, and support teams to unify our approach to defect triage, severity standards, and risk management. Advanced Automation & Regression : Build a practical, high-value regression testing strategy using modern automated testing frameworks tailored to real-world customer workflows. Environment & Simulation Strategy : Architect advanced test environments, incorporating virtualization and simulation strategies to handle external system dependencies, networking protocols, and complex hardware signals. Visibility & Metrics : Introduce meaningful quality metrics and dashboards to provide clear visibility into release readiness and systemic software health. Strategic Scaling : Recommend future tool adoption, framework shifts, and team expansion strategies as the software organization continues to scale. Requirements // Required Skills / Experience 8+ years of software QA, quality engineering, test engineering, or related experience. Proven experience leading QA initiatives, release processes, or mentoring engineering teams. Deep mastery of software testing fundamentals, including integration, automated regression, API validation, and system-level testing. Experience scaling or modernizing QA operations within small-to-mid-sized software organizations. Systems & Environment Depth: Experience validating software that interfaces with complex enterprise integrations, networking infrastructure, external system dependencies, or physical hardware and signals. Strong comfort level balancing high-level architectural strategy with hands-on technical execution when needed. Exceptional collaboration skills, with a track record of working effectively alongside software engineering managers, developers, and product teams. Strong professional judgment regarding release readiness, risk management, and delivery tradeoffs. Ability to coach technical team members and foster a culture of continuous learning // Nice to haves Experience with enterprise B2B software and complex on-premise deployments. Experience with SaaS platforms, cloud-hosted software, or hybrid architectures. Hands-on familiarity with modern automated testing frameworks, API testing, and CI/CD tools (e.g., Playwright, Selenium, Postman, Jenkins, Azure DevOps, Jira, Git, SQL). Experience designing test data strategies or automated simulation approaches for external hardware or signal inputs. Experience with deployment validation, upgrade path testing, or rollback strategies. Background working in fast-paced, founder-led, or privately-held technology companies. // What this Role Requires Autonomy : High level of ownership and the ability to drive quality initiatives forward independently. A Builder's Mindset : A passion for taking existing processes and evolving them into highly efficient, modern automated systems. Pragmatic Judgment